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Crystal Inn Hotel & Suites Great Falls

2.5 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Front of property
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
3701 31st St SW, Great Falls, MT, 59404
  • Place, Sun River
    ‪2 min drive‬
  • Place, Meadow Lark Country Club
    ‪4 min drive‬
  • Place, Montana ExpoPark
    ‪5 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(100 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(85 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Crystal Inn Hotel & Suites Great Falls

Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Crystal Inn Hotel & Suites Great Falls. During your stay, you'll be close to Lucky Lil's Casino. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Lucky Lil's Casino and a few minutes from Meadow Lark Country Club
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1011 reviews
Rating 8 - Good. 205 out of 1011 reviews
Rating 6 - Okay. 67 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ariel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Manitowoc

Liked: Cleanliness, property conditions & facilities
This hotel is within walking distance from downtown without hassle of traffic noise. They also offer free shuttle if you would rather not take time to walk. Hotel itself is bright and new. Room was large, very clean and comfortable. There are train tracks near by but we were unbothered by any noise ( I am very light sleeper). We got coupon for welcome drink and savory snack. Breakfast was much better than most “ free” ones. We both had omelet made to order. Lastly staff was very friendly and accommodating. Special thanks to Edgar who was very professional and made sure all our requests were met.
Stayed 1 night in Oct 2025

10/10 Excellent

gary

Stayed 1 night in Nov 2025

2/10 Terrible

Jeanie

Business traveller, Travelled with partner
Stayed in November, driving a truck and empty flat bed trailer. Told not to park in front because the manager say it “looks tacky”. I’m sorry I’m a paying customer. Only two other cars parked in the parking lot. No breakfast served.i wanted to cancel my reservation but they would not give me my money back. I will never stay there again. I should have stayed at the BW.
Stayed 1 night in Nov 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was not any hot w water
Stayed 1 night in Nov 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure to note $50 pet fee!
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Montana
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

4/10 Poor

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, comfy hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh & plentiful. Lady that looks after the breakfast room is friendly & re-stocks the food as it gets eaten.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
All was great friendly staff clean beds
Stayed 1 night in Oct 2025

8/10 Good

Murray

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Steve Susie

Stayed 2 nights in Oct 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Staff & service
Staff is amazing, breakfast is good but we had elder boxwood beetles trapped between our screen and the window which we wanted to open.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew, Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and comfortable including the temperature, the staff were all very polite, curteous, and quick to respond. The parking was excellent and not at all cramped. If I every have to go back to Great Falls I will definitely stay here.
Stayed 1 night in Oct 2025