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Crystal Inn Hotel & Suites Great Falls

2.5 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board
Indoor pool
Exterior
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Montana ExpoPark
    ‪5 min drive‬
  • Holiday Village Mall
    ‪7 min drive‬
  • Great Falls College MSU
    ‪10 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(84 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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Lobby

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  • Hot tub
  • Breakfast included
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4.1 out of 5, Very good, (1536)
The price is CHF 105
for 1 room
includes taxes & fees
26 Jul - 27 Jul
Heritage Inn

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Crystal Inn Hotel & Suites Great Falls. During your stay, you'll be close to Lucky Lil's Casino. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute drive from Lucky Lil's Casino and a few minutes from Meadow Lark Country Club
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Judy

Stayed 1 night in Mar 2025

8/10 Good

Matt

Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy room. Comfortable bed. Only negative is they need to get regular size bed pillows!
Stayed 1 night in Apr 2025

10/10 Excellent

jacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub was disgusting and not clean. Room was dirty and we were greeted by a huge spider on the ceiling upon entry. Hair dryer outlet had been burned and was a clear fire hazard. Awful stay.
Stayed 1 night in Apr 2025

8/10 Good

George

Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean rooms and kind staff
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, excellent amenities, good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely helpful and friendly! They all made me feel very welcome. From the drivers to the breakfast staff to reception, they were all so great! The only negative was that Denny's was the only restaurant within walking distance, but besides that, I had a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Colleen

Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ~ nice staff. Enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice room
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, room comfort

Don’t expect any defects to be addressed but comfo

The beds were comfortable and room clean. The hair dryer didn’t work and spewed out tiny bits of plastic. I reported it but was unable to get a replacement to do my hair.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when we're traveling south for the winter and back home in spring. We choose this hotel because it has room for RV parking, a restaurant within walking distance, and is conveniently located near the highway.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in. Not so at check out!
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property, close to the airport with a van that will take you there. The staff is friendly and helpful, the rooms are spacious and clean. I stay here every time I go to Montana.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 1 night in Mar 2025

10/10 Excellent

PatGM, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Great Falls MT airport - has a shuttle - close to restaurant. Clean and spacious (sitting area in both king bed room and double queen bed room.)
Stayed 1 night in Mar 2025

4/10 Poor

Johan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great Place to Stay as a Truck Driver, Big Parking lot Behind Hotel, Hotel Smelled Refreshing, Room was Nice, Ventilation fan in Bathroom was very Loud, Toilet was not Flushing Properly and the was Draining Slow too, other than that It was all good Would Really Recommend it, Will come Back when in the Area.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025