While we booked the wrong day, our mistake however the hotel's attitude was not what I expected. It was pay for another night, which we had no choice but to ask if we wanted to include breakfast again that was disappointing.
Booked room based on the picture on the web, but got accommodation in the smelly basement with no sound proof. Stay only one night. Did not meet my expectation.
Great choice at breakfast. Healthy as well as a good old fry up.
Staff were very friendly without being overbearing. We will definitely be staying here again
Really enjoyed our stay at Tontine. Very well located for getting around Greenock and travelling to Glasgow and other surrounding towns. The hotel has a lovely atmosphere and rooms were clean and comfortable. There were quite a few parties over the weekend in the event room but we didnât hear anything when we went back to our rooms. Nice and quiet. Would recommend.
Smooth check in no issues.
Room has last persons Kirby's down side of bed. Mould round shower tray and tiles and shower didn't drain as quick water was coming out. Urine crystallised in toilet lid.
Bar closed at 12 whilst guest left from function and was going to reopen for staying guest, we stood at bar awaiting the reopen girl asked what she could get me I asked for 2 packs of crisps as no room service and her reply was the bar is shut? I said why did you ask what I would like? So fywe speaking to manager he has no issues with the selling of crisps. We have stayed here before but unfortunately I think that will be our last and that's a shame.
Fantastic staff, as good if not better than any 5* hotel Iâve ever stayed in. The lobby bar and the 1808 bar are super. The food and portions great and reasonably priced. Location great!
Great job to the tram that makes it all work.
The staff were great but Iâm not sure why the room was a superior double as it was very standard but it was clean and comfortable
The only downside was when maintenance was done next door without any warning and outside the window there was a huge skip which meant the curtains were constantly closed