We stayed 3 nights and the initial day of arrival the cabin was at 50 degrees not warm at all for arriving guest, Thermostats were not functioning. Maintenance arrived and had to remove the base from the thermostat to reset them. I do HVAC for 30 years, so I know what the problem was. finally, at about 4am it was heating up, mind you the maintenance didn't arrive till like 8pm and had to return with portable heaters.Tammy was not responsive promptly and stopped communicating after this issue,light bulbs needed replacingThe mattresses were so worn out in every bed, guest could feel the springs in the bunk bedroom the master bed has a huge dip from heavy bodies over timeThe cabin was very dusty and two of my guests had allergies issues immediately after arrival.downstairs two bedroom was very dustyBBQ grill was badly dirty not cleaned from previous guestPositives- great viewspaciousgreat for guest with teens or young familiesI would have hoped that someone would have reached out with more caring or concerning with the initial arrival issues it was 15 degrees over the first nighi will be deputing a portion of our stay