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Gretna Hall Hotel

4.0 star property

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Photo gallery for Gretna Hall Hotel

Front of property
Lounge
Classic Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Property grounds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Gretna Green, Gretna, Scotland, DG16 5DY
  • Place, Spoilt Spa at Smiths
    ‪3 min walk‬
  • Place, Old Blacksmith's Shop
    ‪14 min walk‬
  • Place, Carlisle Castle
    ‪15 min drive‬
  • Airport, Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Gretna Hall Hotel

Hotel with a restaurant, 3-minute walk to Spoilt Spa at Smiths
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk.
Gretna Hall Hotel offers 88 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Gretna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gretna Hall Hotel. During your stay, you're just a quick walk from Spoilt Spa at Smiths. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Anvil Restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Spoilt Spa at Smiths and a 2-minute drive from Old Blacksmith's Shop
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Gretna Hall Hotel.

This 4-star Gretna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Anvil Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anvil Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1710
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Gretna Hall
Gretna Hall Hotel
Gretna Hotel
Gretna Hall Green
Gretna Hall Gretna Green, Scotland
Gretna Hall Hotel Green
Gretna Hall Hotel Gretna Green
Gretna Hall Gretna Green
Gretna Hall Green Scotland
Gretna Hall Hotel Hotel
Gretna Hall Hotel Gretna
Gretna Hall Hotel Hotel Gretna

Gretna Hall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 469 reviews
Rating 8 - Good. 164 out of 469 reviews
Rating 6 - Okay. 90 out of 469 reviews
Rating 4 - Poor. 30 out of 469 reviews
Rating 2 - Terrible. 12 out of 469 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really friendly staff that can’t do enough to help you. Hotel was clean and tidy as was the room. We had a family room which was spacious and comfortable. My only suggestion would be to freshen up the mattress on the sofa beds as it wasn’t the comfiest sofa bed I’ve ever slept on.
Stayed 1 night in Oct 2025

10/10 Excellent

Jules

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the hotel a few times . I always enjoy my stays there . Lovely hotel .
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very clean and tidy. Friendly helpful staff.
Stayed 1 night in Oct 2025

4/10 Poor

Katrina

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area
Stayed 1 night in Oct 2025

8/10 Good

Barry

Stayed 1 night in Oct 2025

6/10 Okay

Emma

Stayed 1 night in Oct 2025

6/10 Okay

Launie, Chattaroy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The food was pretty good. The staff was amazing. Great story, but the rooms are no bigger than a very small dorm room and needs serious updates. Pillows are old and flat. The room was not big enough to even put two suitcases down on the floor. The bathroom was so small. I couldn’t even take a shower in there because I was so claustrophobic. With that said. The staff is amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely decorated, comfortable. Good tv. Shower room ideal for our needs. Breakfast was good, lots of choice and fresh. Only slight fault was noise of traffic as we had window open
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of marriage celebrations but we were able to enjoy our stay with no disruption.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.
Stayed 2 nights in Sep 2025

6/10 Okay

Kitty

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a small family room and the sofabed was very uncomfortable and basically the springs are damaged. We received an email from the hotel asking if we were interested in an upgrade. I emailed and asked about the offer but the hotel didn't respond to me.
Stayed 1 night in Aug 2025

10/10 Excellent

Gurinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night en route to the highlands, but this was enugh for us to know the hotel is in a good location (near the outlet), the staff is helpful and the room was and clean.
Stayed 1 night in Aug 2025

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Gretna

nice hotel but little noisy near motorway.
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent & very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was outstanding! Staff went above-and-beyond.
Stayed 3 nights in Jul 2025

8/10 Good

Jaspal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staff, spacious family room with great breakfast. We were on an overnight stay to break up a long journey - pity the family room is placed so close to the function room where we heard the thud of music for hours from a wedding reception.
Stayed 1 night in Jul 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overnight spot. Easy parking, interesting location. Decent breakfast. The hallway had lots of small staircases which was tricky with a pram and baby luggage. The bathroom in the room had a very mysterious heat source behind the mirror that was inescapable during the heatwave on the day. No obvious way to turn it off. But it was ok with the door closed.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally placed for our needs, and the staff were extremely friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a few weddings going on but we weren’t neglected by the hotel staff
Stayed 2 nights in Jun 2025