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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Standard Room | Premium bedding, down duvets, in-room safe, individually decorated
Free daily buffet breakfast
Property entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities | Combined shower/bathtub, hydromassage showerhead, designer toiletries

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Jackson by IHG

Hotel in Jackson with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with MP3 docking stations and a safe. This individually decorated and furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson by IHG. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Tanger Outlets and 12 minutes from Butts County Courthouse
Holiday Inn Express & Suites Jackson by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. The business-friendly Holiday Inn Express & Suites Jackson by IHG also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout.

We should mention

  • The seasonal pool will open on 01 June and close on 01 October.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 398 reviews
Rating 8 - Good. 61 out of 398 reviews
Rating 6 - Okay. 24 out of 398 reviews
Rating 4 - Poor. 10 out of 398 reviews
Rating 2 - Terrible. 26 out of 398 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 4 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Oct 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for our bike race
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and soft beds!
Stayed 2 nights in Sep 2025

10/10 Excellent

Willena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anna, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Julian, Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Jasmine is an exemplary hostess with good customer service skills and ability.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very clean. GREAT breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. We had a wonderful stay.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast lacked appeal. No regular creamer for the coffee, only sweet flavored. Staff didn't know anything about coffee or creamer. Frustrating at 8am. Other than that, it was a good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice , quiet, and clean, Nice personel very courteous
Stayed 1 night in Sep 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ANGIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Tamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great!! Very clean place and the staff was amazing and professional!! Would definitely come back if I'm in the area ..
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mary Elizabeth Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall 4 stars because the hotel is new and the TV is not a Smart TV so we were not able to watch our streaming providers and the internet connectivity was so bad we could not even cast to the TV if it was an option. We had WiFi but the TV continued to say it could not connect to the internet. Our basic needs were met. It is safe and clean and quiet. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025