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Bay Gardens Hotel

3.5 star property
VIP Access

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Photo gallery for Bay Gardens Hotel

Water park
Property video
View from property
Minibar, in-room safe, blackout curtains, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Castries (SLU-George F. L. Charles)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room King

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

7.0 out of 10
Good
(21 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Croton Superior Double

Croton Superior Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Jr. Executive Suite

Jr. Executive Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room King

Standard Room King | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room King

8.0 out of 10
Very good
(25 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room Double

Superior Room Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Croton Standard King

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a bathroom door.

Croton Standard King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

A hotel room with a bed, a desk, a chair, a balcony with a view, and an air conditioning unit.

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a balcony with a view.

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Bay Gardens Hotel

Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Bay Gardens Hotel. During your stay, you're just a quick walk from Baywalk Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 1-minute drive from Rodney Bay Marina and 7 minutes from Reduit Beach
  • Free local-area, theme park and beach shuttle service
Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3.5-star Gros Islet hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Spices – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1005 reviews
Rating 8 - Good. 340 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdoul Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean property.. if you are looking for a great time and vacation this is the place to be
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ulla Marjatta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness
Friendly staff, wonderful breakfast with great variety!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but small and the staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

vicki

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the close proximity to town. Staff was wonderful and breakfast was great different things each day
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tracy Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was excellent will be coming back most definitely 😎
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Charles-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and overall great value for the pricepoint!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Sophia X

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beginning with front desk! Room smell fresh after cleaning. Location is excellent, very close to shops, bank, grocery stores plus many more.... and eatery restaurants. Close to beach!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

loni

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast nice a bit more variety would of been nice,rooms was always clean and most of the staff was nice and helpful,except one she probably had a bad day but didnt offset our stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Victoria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food & service would go there again
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
The location of the place was good as it was close to the mall and other stores.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Isha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast and staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

jacqueline regina

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast staff& bell hops were the best! The food was outstanding!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kyron

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean had all the amenities and the staff were very helpful.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Kenrick

Liked: Cleanliness
Everything was good during my stay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Hewitt

Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast menu varied daily and included many local cuisine options.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

eryn

Disliked: Property conditions & facilities
Staff was very nice at the check in. Food was decent, hotel wasn’t that nice. Best part of the hotel were the stray cats and the shuttle to the other property! That side was spectacular, stay at the resort not the hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, so friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hilary Ann

Liked: Cleanliness
Clean
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very tidy and well kept. The housekeeping ladies were super friendly and cleaned our room every day! Pool was exceptional all beach chairs were new. Shuttle service to the beach was the best service for drop off and pick up. We would go back!
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and the shuttle to the other properties. Happy hours were fun. Our room was near ice machine and kitchen so a bit loud, but would stay there again for sure. Staff were fantastic. Pools were great.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

William Ronald

Liked: Cleanliness, amenities, property conditions & facilities
staff were helpful and friendly . room was keep very clean for us .
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel for the family vacation or a weekend getaway.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Torva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Oct 2025