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Holiday Inn Guadalajara Expo by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Guadalajara Expo by IHG

Garden
Exterior
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Lopez Mateos No. 2500, on the corner of Mariano Otero, Zapopan, JAL, 45050
  • Place, Galleries Theater
    ‪5 min walk‬
  • Place, Plaza del Sol
    ‪10 min walk‬
  • Place, Expo Guadalajara
    ‪3 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, City View (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Pool Access, Pool View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Room amenity

Standard Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool Access, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Pool Access, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, City View (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Guadalajara Expo by IHG

Hotel with 2 restaurants, 9-minute walk to Plaza del Sol
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking.
Holiday Inn Guadalajara Expo by IHG offers 122 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Guadalajara Expo by IHG. During your stay, you're just a quick walk from Plaza del Sol. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by foot from Plaza del Sol and a 2-minute drive from Expo Guadalajara
Holiday Inn Guadalajara Expo by IHG offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 17 meeting rooms. Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Guadalajara Expo by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Zapopan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 12:30 PM.
Restaurant La Fuente – This restaurant serves breakfast, lunch and dinner.
El Kiosco – This café specialises in Mexican cuisine and serves breakfast and lunch. Open daily.
La Jima – On-site lobby lounge. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 60 per night)
  • Valet parking on site (MXN 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 425 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • El Kiosco
  • La Jima
  • Restaurant La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1 square foot of conference space
  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 425 per person
  • Uncovered self-parking fee: MXN 60 per night
  • Valet parking fee: MXN 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Guadalajara
Crowne Plaza Hotel Guadalajara
Guadalajara Crowne Plaza
Crowne Plaza Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara Expo
Holiday Guadalajara Expo

Holiday Inn Guadalajara Expo by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 999 reviews
Rating 8 - Good. 289 out of 999 reviews
Rating 6 - Okay. 120 out of 999 reviews
Rating 4 - Poor. 70 out of 999 reviews
Rating 2 - Terrible. 50 out of 999 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, room really nice breakfast and a good location
Stayed 4 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Nov 2025

10/10 Excellent

hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The locations was great.
Stayed 4 nights in Nov 2025

6/10 Okay

Glenn

Liked: Staff & service, amenities
The hotel was mostly clean with a helpful front desk. The area around the pool is beautiful. The dinner dining/bar area is nicely appointed, but the large screen TVs compromises the idea of fine dining. The separate breakfast area is bright and airy and provides a nice buffet. Both eating areas are staffed with friendly and helpful waiters. All that said, the hotel is not the old Crown Plaza of yore, which was cleaner, more richly staffed, and had a generally brighter feel. The hotel now shows signs of being run down and not adequately cared for.
Stayed 6 nights in Oct 2025

6/10 Okay

Maria norma

Stayed 5 nights in Oct 2025

2/10 Terrible

ricardo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel looked abandoned- decrepit
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Javier Padilla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok Bye
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose, San Bernardino

Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bed/pillows were very comfortable. The pool itself is too small for swimming lengths, but the pool area is really pleasant. The area has lots of restaurant options and shopping. Staff at the hotel is nice, breakfast is very good but other restaurant is just so-so.
Stayed 7 nights in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cuartos con mal olor hotel descuidado
Stayed 1 night in Sep 2025

10/10 Excellent

Israel

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

eric

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andres

Stayed 3 nights in May 2025

2/10 Terrible

Martha Elena

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Not coming back

Disappointing experience due to the night general manager's rude and unprofessional behavior. He treated staff poorly and was disrespectful to guests. Not someone who should be in hospitality.
Stayed 5 nights in Apr 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice, however you need to keep an eye on the waiter at the restaurant in the night shift.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Just should be eliminated the carpet
Stayed 4 nights in Mar 2025

10/10 Excellent

Cristian Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo, solo dejo como observación que dejen la salida por lo menos hasta las 13:00 y dejen el servicio de agua de ese día de resto hay habilidad y muy lindo el hotel Saludos de cólombia
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was beautiful! The pool is very nice and the trees was a scenes out of a movie
Stayed 7 nights in Mar 2025

8/10 Good

JIN WOO, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I entered the room, there was a faint smell of cigarette smoke. Maybe it's because the building was built a long time ago. The breakfast buffet was nice because the people working there were friendly. The swimming pool is also pretty. There was a red mark on the bed sheet. Looks little dirty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Stayed 14 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean the only thing they didn’t have a refrigerator
Stayed 1 night in Jan 2025