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voco Guadalajara Neruda by IHG

4.0 star property

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Photo gallery for voco Guadalajara Neruda by IHG

Lobby
Property video
Bar (on property)
Standard Room, 2 Queen Beds (High Floor) | View from room
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Andares Shopping Center
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | 1 bedroom, free minibar, in-room safe, desk

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed (Mid Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor) | 1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Queen Beds (Mid Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, free minibar, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | 1 bedroom, free minibar, in-room safe, desk

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

voco Guadalajara Neruda by IHG

Hotel with a restaurant, near Punto Sao Paulo Shopping Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. A shopping centre shuttle is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at voco Guadalajara Neruda by IHG. During your stay, you'll be within walking distance of Punto Sao Paulo Shopping Center. Features include a free shopping centre shuttle, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 5 meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a gym and complimentary bicycles
  • 14 minutes by foot from Punto Sao Paulo Shopping Center and a 4-minute drive from US Consulate General Guadalajara
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Voco Guadalajara Neruda by IHG offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

5 meeting rooms and coworking spaces are available. Event space at this hotel measures 980 square feet (91 square metres) and includes a conference centre. The business-friendly voco Guadalajara Neruda by IHG also features coffee/tea in common area, room service (during limited hours), and discounted use of a nearby fitness facility. An area shuttle within 300 metres is available for a fee. For a fee, parking is available.

This 4-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:30 AM to noon.
Querida Luna – On-site restaurant.
Querida Luna – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 metres
  • Free shopping centre shuttle
  • Secured, covered parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym

Family friendly

  • Changing table
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference centre (980 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (70 centimetre wide)

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults and MXN 110 to 113 for children
  • Covered self-parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

voco Guadalajara Neruda by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 250 out of 304 reviews
Rating 8 - Good. 39 out of 304 reviews
Rating 6 - Okay. 7 out of 304 reviews
Rating 4 - Poor. 2 out of 304 reviews
Rating 2 - Terrible. 6 out of 304 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in the providencia area of Guadalajara. The room was decent size and we had balcony with a nice view of the city. Staff were very friendly and accommodating to include allowing us to do early check in with no fee. Lots of restaurants and shops nearby. Safe neighborhood with lots ro do. Not far from bosque los colmos if you would like to take a nice jog or walk in during your stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Taylor

Stayed 4 nights in Mar 2025

8/10 Good

LUIS

Stayed 4 nights in Mar 2025

8/10 Good

Arvinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean property at a reasonable price point. Great staff and service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiden gem! Great hotel. I am planning on booking here again in the future.
Stayed 3 nights in Mar 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Genesis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

BIANIA, Cypress

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The restaurant food was amazing. Great views, smelled clean. Parking garage if needed. Rooftop and gym have great views as well. We loved it. Highly recommend it. I will definitely come back.
Stayed 3 nights in Feb 2025

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2025

10/10 Excellent

ismelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service!
Stayed 4 nights in Feb 2025

10/10 Excellent

MAGDELENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing experience
Stayed 3 nights in Feb 2025

8/10 Good

Itzel, Houston

Stayed 4 nights in Feb 2025

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful experience. I highly recommend this hotel for staying. Great staff team. A tremendous customer service. More than 5 stars!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosa Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent! Top floor with an extraordinary view from the City of Zapopan. We did the upgrade to a bigger room on the top floor and it worth the price. The personnel very friendly and attentive. I thank you for getting our room ready for early checkup. We certainly will be back to this hotel.
Stayed 1 night in Jan 2025

8/10 Good

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Dec 2024

10/10 Excellent

Nada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and it exceed my expectations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and spacious rooms with an awesome balcony view. Hotel located in Providencia with multiple walkable restaurants. Driving distance to the main malls such as Andares and Landmark is within 15-20 minute. Definitely staying in Voco on my next visit to GDL.
Stayed 4 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness
Excelente hotel. Nos volveremos a hospedar aquí cuando volvamos a Guadalajara. Excelente atención, comida, y el hotel es hermoso.
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great food and friendly staff. My only complaint is the shower drain. It smelled a bit like sewer. Someone came in to look at it and took care of the problem a day later the smell came back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Pomposo

Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024