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SUITES DEL JARDIN PRINCIPAL

2.0 star property

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Photo gallery for SUITES DEL JARDIN PRINCIPAL

A bedroom with a bed, bedside tables, a nightstand, and a ceiling with a textured pattern.
A rooftop terrace with two wicker chairs and a table, overlooking a cityscape with colorful buildings and a prominent church.
A wooden door with a sign above it reading 'SALIDA DE EMERGENCIA' and an 'EXTINTOR' sign to the right. There are four emergency buttons below the door, a QR code, and a small trash can to the right.
A grand interior with a large chandelier, a staircase, and a colorful mural.
A compact room with a wooden desk, a small black cabinet, a television mounted on the wall, and an air conditioning unit.

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5 Cantarranas, interior 11, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, University of Guanajuato
    ‪2 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪39 min drive‬

Room options

View all photos for Senior Studio Suite, City View

A hotel room with a large bed, bedside tables, an air conditioning unit, a nightstand, and a view of the outside.

Senior Studio Suite, City View

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Mountain View

A hotel room with a large bed, a desk, a window with curtains, and a view of buildings outside.

Studio Suite, Mountain View

  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Mountain View

A hotel room with two beds, a wooden headboard, a nightstand, wall-mounted lamps, and a window with curtains.

Double Room, Mountain View

  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a wooden bed, a large mirror, and a ceiling light fixture.

Studio Suite

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, City View

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a red decorative pillow.

Junior Studio Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, City View

A hotel room with a large bed, bedside tables, a lamp, a nightstand, a refrigerator, and a window with curtains.

Superior Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, City View

A hotel room with a large bed, two bedside lamps, a refrigerator, and a brick ceiling.

Classic Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a bed, two bedside tables, a nightstand, a mirror, and two wall-mounted lamps.

Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

SUITES DEL JARDIN PRINCIPAL

Along with concierge services, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas. Housekeeping is available on request.
SUITES DEL JARDIN PRINCIPAL offers 8 accommodations with a safe and complimentary bottles of water. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. This Guanajuato hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at SUITES DEL JARDIN PRINCIPAL, you're just a quick walk from Alley of the Kiss. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Union Garden and Juarez Theater
As a guest of SUITES DEL JARDIN PRINCIPAL, you'll find tour/ticket assistance, concierge services, and a water dispenser. WiFi is free in public spaces.

This Guanajuato hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 60 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at SUITES DEL JARDIN PRINCIPAL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's whatsapp mobile app before check-in.

We should mention

  • Pets and service animals are not allowed on site.

SUITES DEL JARDIN PRINCIPAL Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 5 out of 19 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juana

Liked: Staff & service, amenities, property conditions & facilities
Staff was very tentative to any request
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super close to Main street

Nice to be so close to the main city Just walked down to Main Street
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Jose Angel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is really good. The only huge problem is there’s not any indication on the street to identify the hotel. Everything else was really good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the rooms they were so clean, the noice level was very minimal. I would definitely recommend this place and I would come back my self.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

ROSALBA

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel does not look like in the website!!! It was horrible and dirty!! We had to move to another hotel.
Stayed 7 nights in Jun 2025
Verified

4/10 Poor

Maria Luisa

My husband is in walking cane due to his back and the hotel has 3 flights of steps that he would have not be able to come up or down without pain. The lack of signage of the hotel means it took us 2 hours to find hotel. We called the hotel to let them know we are lost and please send someone out to find us. First attempt the young lady refused, then on the second call after still not being able to find hotel, a young man came out to find us , he was so supported and so understanding, this young man was just great help. We had to cancel due to stairs and no elevator.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok but the building as a whole is horrible. It’s a shared building and there are businesses during the day. But after 5 pm everything closes and the only floor that is “alive” is the 4th floor where the rooms are. When we came back the first night, the door on the street was locked and we had a hard time opening it, then when we got in, the stairs were completely dark my kids were very scared. Thankfully we found the switch to turn it on because it was really creepy. The stairs are in bad shape. There was no trash can in the room, no iron, no hangers, we had to ask for them, also the only mirror is the one in the bathroom, and it’s hard to get ready. Hot water in the shower was a hit it miss. When we stayed our room was the only one occupied, and it felt very weird to be there by ourselves. There’s nobody there to take care of business only through Whatsup
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

carmen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mala esperiencia///

No cuenta con receptaclon, solo whatzapp pasamos 2 días sin aire y TV,.difícil que te presten control para aire y TV. No te dicen que tienes que subir 70 escalones, muy difícil. No vuelvo a ese hotel.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Inaccesible, no hay quien te atienda, inauguro
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Tuvimos una excelente experiencia en, en el corazón de Guanajuato capital. El personal fue muy amable y siempre dispuesto a ayudar, lo que hizo nuestra estancia aún más agradable. La ubicación es perfecta.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos son muy cómodos y todo excelente, solo falta algún anuncio al exterior para dar con el lugar más fácilmente. Tambien la terraza estuvo muy bien al igual que la limpieza del lugar.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025
Verified

8/10 Good

Donald

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Jesus

Stayed 1 night in Jun 2025
Verified

8/10 Good

Luis

Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Karla

Stayed 1 night in Sep 2024