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5.0 out of 5

"I was on a 4 day business trip. I really cannot fault this hotel.Room was fantastic, Bed was so comfortable and it was quiet.I stayed on the club flo ... " More

By a verified traveller on Thu 17 Nov 2016

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CHF 150* Per night/room 26 May - 27 May

Club City View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Canton Tower River View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Canton Tower River View Carlton Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe River View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Canton Tower River View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Ritz-Carlton, Guangzhou, you're just a quick walk from Guangzhou Library. Free WiFi in public areas, free self-parking and 5 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at FOODS, a buffet restaurant that serves Fusion cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, facials or body treatments at The Ritz-Carlton Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Canton Tower and 7 minutes from Canton Fair Complex

The Ritz-Carlton, Guangzhou ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Guangzhou

Everyone (1)
5 out of 5

Lovely hotel

Pros: Everything
I was on a 4 day business trip. I really cannot fault this hotel.Room was fantastic, Bed was so comfortable and it was quiet.I stayed on the club floor. . Staff were very polite,helpful and could speak English. Breakfast was fantastic. I made time to try their spa and although expensive, had the most wonderful massage ever.

Posted by , from London on 17 Nov 2016

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Property Features

The Ritz-Carlton, Guangzhou offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The Ritz-Carlton, Guangzhou. Free self parking is available. A complete renovation of The Ritz-Carlton, Guangzhou was completed in July 2021. This 5-star Guangzhou hotel is smoke free.

  • 350 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Guangzhou East Railway Station (5.9 km / 3.6 mi)
  • Metro station: Liede Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Renovation of all guestrooms was completed in July 2021.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

FOODS – This buffet restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Lai Heen – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. 1-star Michelin rating. Open daily.

LIMONI – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Pearl Lounge – This coffee shop specialises in dim sum. Open daily.

The Churchill Bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, Guangzhou

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 248 per person
  • Rollaway bed fee: CNY 408 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guangzhou Ritz-Carlton
  • Ritz-Carlton Guangzhou
  • Ritz-Carlton Hotel Guangzhou
  • Ritz-Carlton Guangzhou Hotel
  • Ritz Carlton Hotel Guangzhou
  • Ritz-Carlton Guangzhou
  • Ritz Guangzhou
  • Guangzhou Ritz Carlton Hotel
  • The Ritz Carlton Guangzhou
  • The Ritz Carlton, Guangzhou
  • The Ritz-Carlton, Guangzhou Hotel
  • The Ritz-Carlton, Guangzhou Guangzhou
  • The Ritz-Carlton, Guangzhou Hotel Guangzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.