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Aurora Express

3.5 star property

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Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Fridge, microwave
Lobby
Family Room, Multiple Beds, Non Smoking | Terrace/patio
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

View in a map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    ‪3 min drive‬
  • Mundo Petapa
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪15 min walk‬

Room options

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 3 Single Bunk Beds and 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds (202)

32-inch flat-screen TV with cable channels, TV

Family Quadruple Room, Multiple Beds (202)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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  • Laundry
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About this property

Aurora Express

Guesthouse in Guatemala City with free parking
Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this guesthouse. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Aurora Express offers 8 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from La Aurora Zoo and 7 minutes from U.S. Embassy in Guatemala
  • Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guatemala City guest house.

For a fee, guests can enjoy a local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 7 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 532 reviews
Rating 8 - Good. 70 out of 532 reviews
Rating 6 - Okay. 30 out of 532 reviews
Rating 4 - Poor. 22 out of 532 reviews
Rating 2 - Terrible. 24 out of 532 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quiet
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maria luisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse. Las señoritas del servicio muy amables. Gracias por hacer de nuestras vacaciones en su hotel maravillosas
Stayed 7 nights in Apr 2025

6/10 Okay

Dotty

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Esvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is very safe.
Stayed 5 nights in Apr 2025

4/10 Poor

James, REPUBLIC

Disliked: Cleanliness
This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bastante agradable la estadía, las chicas son bastante serviciales y amables
Stayed 5 nights in Apr 2025

6/10 Okay

Adan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in private community, you passing gates to in and out, you said parking included, you park on the street, is only one person, no reception desk, we left the hotel about six in the morning, we looking for human person to inform we are leaving, nothing we left the key in one area that believe, some one is going to pick up, not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except I booked this hotel for the free shuttle but come to find out it does not run after a certain time. Bummer. Everything else was great. Very clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & safe place. Easy drive to and from the airport.
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Amenities
It’s not like the pictures, it’s a house divided up into sleeping rooms. There is nothing in walking distance, so you are in a room and that’s it.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy was helpful and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute and appreciated all the help and care the staff provided.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Bemidji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We landed here just at dusj. This is a good choice for an early morning flight. It felt very safe and we were able to get a little snack at the store just up the street and sat on the outside patio table. The bed and pillows were comfortable. The hot water was abundant. The lighting was good.
Stayed 1 night in Mar 2025

8/10 Good

Oscar, Eastvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es bonito. Sencillo pero no ofrecen ningun servicio nunca habia nadie que te atendiera siempre solo si nesecitabas algo. La persona de servicio no podia hacer nada no habia desayuno ni cafe ni ningun servicio de comida al regreso salia muy temprano al.aeropuerto y no habia quien me llevara al.aeropuerto y tuve que buscar un taxi deberia tener un servicio mas personal no me.gusto para nada
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Natalia is lovely and picked us up from the airport. The room was very large and the shower was good. It's in a gated community so feels very safe and is super close to the airport.

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar perfecto para una estancia silenciosa.

Excelente atención del persona, muy atentos. Desayuno muy rico. Recomendado.
Stayed 1 night in Mar 2025