Love the place,very clean, all things worked as should, very comfortable, close walking proximity to a lot of shops restaurants and the beach! The automatic door lock needs to be pulled in for the lock to catch.
The property was perfect for ourselves and our two small dogs. The condo has been newly renovated and was very well appointed. We really enjoyed the pool as we could spend time out there and our dogs could enjoy the yard. Great way to spend a week at thanksgiving.
Very nice duplex. Owners were great about our pets staying too. Quiet street, easy two blocks to beach. So nice to have the pool as well! Too warm outside for the hot tub though. Duplex was clean, had all the things we needed. We had trouble with the front door passcode. Called the Beachball property number, answered right away, they got us a new passcode right as we were at the door. No problem after that. Very nice accommodation!
the prorperty is good and the manager very responsabile, but we have bad experience with the other people, they rent the low place, am go dinner when came back dont permit parking my car they have a 6 cars there and make noise.
Everything was good. But I have just some observations. -1 towel per person-1 toilet paper- the pool system was not working, just the hot tub. -for the pets, should have some kind of gate at the balcony
We enjoyed our stay at this property! It was priced well, clean, comfortable and kitchen was adequately supplied. (But check the toilet paper supply-only 1 (not new) roll was provided.) Nice pool and hot tub. It's an easy walk to the beach and close to restaurants and shopping. We didn't end up bringing our pets, but nice that it's pet friendly.
Everything was great. Closed to everything, shopping, beach, restaurants. Enjoy our 7 days there. The only think that we had an issue with was that the blankets and pillows were full of dogs hair. I message the company and they brought clean ones really quick. We really liked staying here.
The condo is clean, comfortable and quieter than I expected! There is an electrical issue with the heater on the hot tub - it blows the main breaker if the heater is on and you run an appliance in the condo. Otherwise, it was a nice stay. Just a couple of things that would make it even better would be a couple more towels, a plug for the kitchen sink. It's very close to the beach, shops and restaurants. We could walk to these places easily.
We had problems with the tv the lighting color on tv was weird and the pool was a little dirty. We couldnât get in with the code at first. One of the towels ripped in washer. But besides that great! Didnât give me option to rent upstairs and downstairs so thought I got the whole thing to our selves. But besides that great!
When we first arrived the smell of the house was horrendous. Through our 5 day extend stay, the smell reaked of sewer. Although the commutation between the owners was consistent, the hot tub as well had numerous problems. Overall, it was a great experience minus the re occurring issues.
Very pleased with our stay in Sandy (upstairs) Salty is downstairs. No complaints, everything is fairly new and appears to be in good shape. Modern farmhouse decor inside and nice outdoor furniture on deck and around pool. Could use a lounger by the pool. The grounds are nicely landscaped but have not been maintained very well. Needs a little tlc and the weeds pulled before they takeover. Overall I would recommend staying here. Only 2 blocks to the beach and down the street from several restaurants. Basically close to everything in Gulf Shores!
The worst experience of my life. Place snelt like sewer. Stove didnt work. Put in maintenance work order when got there was told it would be 24-48 hours for none emergency issues. Had to buy candles and leave windows and door open to be able to tolerate it
Property was nice and yard with pool and hot tub was great! However, the second day we lost power and reached out to Beach Ball several times for help with no success. They said they would report it to maintenance and it was over 7 hours before we heard from them. By this time, we had contacted the power company who said we would need an electrician because they showed we had power. My daughterâs boyfriend was able to find the main breaker and finally flip it to restore the power.
When we first got there we had not received a door code even though I paid for an early check in and then the cleaning lady stop by and apologized for not being able to get in! She said she still had to clean it which was fine by us !! She took about an hour and then left after that we found that the hot tube was not getting hot and phones in ! Their maintenance guy called and explained what was going on with the hot tub and that it would be fixed soon because it needed a part , it was the only reason my wife chose this place so she was bummed out !! It got fixed on Monday morning and she at least got to enjoy it for the last two days we were ther.e !! Despite all the annoyance of how it started off it was a good vacation and I will consider renting this property again!!
While the condo was nice, the pool was so nasty we couldn't use it the last 2.5 days we were there. We called Property managers twice and it was never taken care of. The downstairs guests turned on the hot tub and we had TV on in upstairs unit so the power in upstairs unit went out. Again, we had to call twice to get the power restored. The hot tub is wired into the upstairs unit for some reason. The maintenance guy who came was awesome tho. Then we had workers installing gutters while we were there. Pretty place, management is pretty bad. Wouldnt recommend.