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Holiday Inn Express & Suites Gulf Shores by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Gulf Shores by IHG

Property amenity
Exterior
Free daily continental breakfast
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View in a map
160 W Commerce Avenue, Gulf Shores, AL, 36542
  • Place, Waterville USA
    ‪19 min walk‬
  • Place, Hangout Music Fest
    ‪3 min drive‬
  • Place, Gulf Shores Beach
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

8.2 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Gulf Shores by IHG

Hotel with free breakfast, 8-minute walk to Gulf State Park
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Gulf Shores by IHG offers 89 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites Gulf Shores by IHG. During your stay, you're just a quick walk from Gulf State Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Gulf State Park and 7 minutes from Gulf Shores Beach
Holiday Inn Express & Suites Gulf Shores by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Gulf Shores by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Gulf Shores hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gulf Shores Holiday Inn Express
Holiday Inn Express Gulf Shores
Holiday Inn Express Hotel Gulf Shores
Holiday Inn Express Gulf Shores Hotel
Holiday Inn Express Suites Gulf Shores
Inn Express Gulf Shores

Holiday Inn Express & Suites Gulf Shores by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Jo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience was perfect! Check in was a breeze with just my ID to match the reservation. Jim at the front desk was so kind and welcoming. He explained all of the amenities from the buffet style breakfast, ice machines available for use, how to access the pool, and all the things. We accessed our room easily and never had a wait for an elevator. Once in the room we were quite pleased that the accommodations actually matched the listing. The room was spotless, the layout spacious and plenty of storage for our gear, the AC was already set and the room was nice and cool, and they even provide complimentary toiletries down to the lotion and body wash (Dove brand at that!). We enjoyed the pool with the kids in the evening and it was just as spotless as the rest of the facility. The area was quiet, and for being a block off the main road felt surprisongly private. Bedtime was great as the whole hotel was quiet and peaceful. The beds were more comfortable than my bed at home which has now lead to use searching for a new mattress because we want to sleep with that comfort every night! Breakfast the next morning was amazing. Hot foods, great variety, someone keeping an eye on it and constantly refilling. We had every option we could have asked for. Everyone left full and ready to start our day. Leaving was just as easy. They have luggage carts to help load your things back and forth, and even around check out we never really waited for an elevator. Amazing time!
Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and our room was very clean. Only took 6 min to get to the public beach.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Very professional
Stayed 1 night in Aug 2025

8/10 Good

Alfred

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Nice for overnight stay for me, my husband and daughter.
Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was Consistently Greeted with a Smile and a Warm Welcome; The Staff was Incredibly Accommodating; The Bed felt like I was Sleeping on a Cloud; The Room was Incredibly Clean and Quiet. In short, I give Holiday Inn Express Gulf Shores a 5 Star Recommendation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Whitney

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Saint Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities
No hot water Sunday morning for our showers
Stayed 2 nights in Aug 2025

8/10 Good

Victor

Travelled with family
Liked: Staff & service, room comfort

Fair a little dated but friendly staff

Stayed 1 night in Jul 2025

6/10 Okay

Ronald

The room was pretty big for a 2 queen room Bathtub filled with water, the shower head was a wand u had to hold. And the shower curtain rod was broke and cause the curtain to open at both ends . SMH
Stayed 2 nights in Jul 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
This property LOOKS NICE UPON ARRIVAL ! The pit of the stay unfortunately was a mold/mildew smell in room upon arrival and then learned it was the carpet was soaked from a restroom or plumbing issue that must of been over looked by some prior and I did report it and I was offered to stay in another room so the current room could be out of order but, it was already to mate and I was about to check out! And I did report it to Expedia via chat and I was told to contact someone if I bought travel insurance but, the LOCATION WAS AWESOME! Breakfast VARIETY OF OPTIONS 6:30-9:30am 5 MIN FROM BEACHES
Stayed 2 nights in Jul 2025

8/10 Good

jason

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Location was good. Beds were clean and comfortable. Bathroom could've been cleaner and the tub faucet loose and coming out if the wall.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Shakaia

Stayed 3 nights in Jul 2025

6/10 Okay

Nancy

Stayed 2 nights in Jul 2025

4/10 Poor

DeWayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked two rooms A/c was broke in one swapped me into another room which was not what I booked with no help on cost with what I spent. Also twice had to get new key cards due to being locked out of both rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was so nice and very efficient and quick. He would definitely be the reason to come back here at this Holiday Inn Express. He treated everyone the same way. He represented your hotel excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Manessia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in May 2025

4/10 Poor

james

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tammy

Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan, Gonzales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the property was nice. The staff was friendly, housekeeping was great, and the location is very close to the beach, but still close to Foley. I would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

Harold

Liked: Staff & service
Disliked: Cleanliness
Average hotel. bathroom was not clean on arrival
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the front desk staff was always kind and helpful. Breakfast in the morning was hot and offered food options. There was lots of parking available and many stores and restaurants are close by. It’s in a very good location and with the new airport close by it’s in a convenient spot for a great trip!
Stayed 4 nights in Jul 2025