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The Plaza Inn & Suites

2.5 star property

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Photo gallery for The Plaza Inn & Suites

Lobby
Deluxe Suite | 1 bedroom, desk, free WiFi, bed sheets
Indoor pool
Indoor pool
1 bedroom, desk, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪13 min walk‬
  • Place, Hagerstown Dog Park
    ‪3 min drive‬
  • Place, Maryland Theater
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

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About this property

The Plaza Inn & Suites

Hotel in Hagerstown with 24-hour front desk and indoor pool
An indoor pool, conference space and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall and a vending machine are on-site. Housekeeping is available on request.
The Plaza Inn & Suites offers 145 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Plaza Inn & Suites, you'll be within walking distance of Hagerstown Field House. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include 3 meeting rooms, conference space and a lift
  • Just a 2-minute drive from Hagerstown Field House and a few minutes from Hagerstown Dog Park
  • Dogs welcome for a fee (restrictions apply)
The Plaza Inn & Suites offers its guests an indoor pool, a vending machine, and an ATM. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Public spaces have free WiFi. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 122 out of 496 reviews
Rating 8 - Good. 74 out of 496 reviews
Rating 6 - Okay. 73 out of 496 reviews
Rating 4 - Poor. 79 out of 496 reviews
Rating 2 - Terrible. 148 out of 496 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Burt

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
You are walking distance to food, dollar tree, family dollar, auto zone shopping center and they have laundry facilities on site.
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Travelled with family and small children
Disliked: Amenities
The bedding was stained and had burn holes in it. There were black specks all over the bedspreads that we thought might be bed bugs. Bathroom mirror was filthy and floors were sticky. Smells of smoking in various areas even though it’s a non-smoking property. Pool was closed and vending and ice machines were all broken. It was so miserable that we didn’t stay but 5 minutes, we left the premises and sought a refund. This hotel gets a deplorable rating.
Stayed 1 night in Aug 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.very peaceful place to stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would Not Stay Again Only Due to the Other Guests

The actual room is a typical room for a low-cost hotel. The staff is very friendly and helpful. However, the actual hotel is in pretty bad shape. You can tell that it was gorgeous back in its day. The pool is amazing. My kids played there non-stop. However, everything else in the hotel is falling apart. None of the ice machines work. There’s no breakfast area or gym. There’s definitely a smell in the hallways. Many of the hotel doors are broken (not the ones that go to your actual room, but the ones going outside or to other parts of the hotel). There’s a lot of people hanging out drinking and/or smoking, or screaming profanities (that part was extra sad…I didn’t feel unsafe, but my 3-yr-old had a lot of questions). Honestly, for the price, I would stay there again if it wasn’t for the other guests. The other guests make the place a tough spot. I had two separate guests ask me to their rooms in front of my toddler. WILD.
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. I got there and the place was surrounded by people just standing outside. Inside the facility was noisy and a bit dirty, the hallways were dirty and i dont think they have AC in the building, it was so hot inside. The property smells awful. I planned to stay there for 2 night but i left 5 minutes after checking in. The place made me feel unsafe and i just couldnt stand the smell. I would not recommend this to absolutely anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.
Stayed 1 night in Jul 2025

4/10 Poor

EDWARD

Business traveller
Disliked: Property conditions & facilities

This place is a dump

No A/C in the lobby in July, doors open, check-in counter is all behind glass similar to a prison, lobby & room reeked of pot/marijuana, wall thermostat didn't work, bar by pool is closed, no ice machines (in July). Went to counter at about 9:15 PM, no one was there. Prostitute/drug addicts walking around outside the hotel in parking lot.
Stayed 1 night in Jul 2025

8/10 Good

Selene

Liked: Amenities, property conditions & facilities
Yes is good
Stayed 2 nights in Jul 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like drugs, this is your place.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage all over outside. Somebody begging for money. Dirty room
Stayed 2 nights in Jul 2025

10/10 Excellent

Archie

Stayed 1 night in Jun 2025

2/10 Terrible

Zachary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to super 8 or comfort inn a block away

This property house's homeless that have junkie's on there hands and knees in adjacent parking lot as I came back the first evening, witnessed countless drug deals all they the first night, the second night a Saturday was drinking night, a car parked facing the property sat there for hours with headlights on the whole time , while three cars loaded with folks stood and past half gallons of booze around enjoying the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness
A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vile hotel and avoid

There was a lot of drinking and smoking outside of the hotel by very unsafe looking people. I checked in late at night and it was quite scary and I almost left. When I left in the morning, the same people were hanging around outside. Do not stay here. It was disgusting.
Stayed 1 night in Jun 2025

8/10 Good

Chantel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vernon

Stayed 1 night in Jun 2025

6/10 Okay

Nathaniel

I
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Stayed 1 night in Jun 2025

8/10 Good

Donald

Business traveller
Liked: Property conditions & facilities, room comfort

A place to rest

It could be kept up in room better the floor was dirty trash left behind bresser and on floor in bathrooms. The pool need sweeping there are rocks and debris in it but water was salt water vending machines where empty butneeded a place to rest and served that purpose
Stayed 1 night in Jun 2025

8/10 Good

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in May 2025