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Mercure Hai Phong

5.0 star property

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Photo gallery for Mercure Hai Phong

Outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk
Front of property
Restaurant
Superior Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

View in a map
12 Lach Tray Street, Le Chan Ward, Hai Phong, 180000
  • Place, Lach Tray Stadium
    ‪2 min walk‬
  • Place, Hai Phong Opera House
    ‪12 min walk‬
  • Place, Aeon mall lê chân hải phòng
    ‪3 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Down duvets, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club lounge access

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Club lounge access

Down duvets, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds, Club lounge access

Privilege, Room, 2 Single Beds, Club lounge access | Down duvets, minibar, in-room safe, desk

Privilege, Room, 2 Single Beds, Club lounge access

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Studio, 1 Double Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Studio, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Standard Apartment, 2 Bedrooms

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Down duvets, minibar, in-room safe, desk

Deluxe Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, desk

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Down duvets, minibar, in-room safe, desk

Standard Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Queen Beds

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About this property

Mercure Hai Phong

Luxury hotel connected to the convention centre in Hai Phong with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bloom Spa. Services include massages and body treatments. The spa is equipped with a steam room. The spa is open daily.
With your stay at Mercure Hai Phong, you're connected to the convention centre and just a quick walk from Lach Tray Stadium. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or body treatments at Bloom Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 1.7 mi (2.7 km) from Aeon mall lê chân hải phòng and 14.6 mi (23.5 km) from Do Son Beach
  • Airport shuttle service available for a fee
Mercure Hai Phong offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square metres) and includes a conference centre. A fitness centre, spa services, and a complimentary children's club are also featured at the luxury Mercure Hai Phong. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Hai Phong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Cuppa Gourmet Café – On-site bar.
Flame Grill & Bar – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 270,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cuppa Gourmet Café
  • Flame Grill & Bar

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,714 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Hai Phong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 270000 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Hai Phong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong