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Pullman Hai Phong Grand Hotel

5.0 star property

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Photo gallery for Pullman Hai Phong Grand Hotel

Restaurant
Creator video
Miscellaneous
Minibar, in-room safe, desk, laptop workspace
Miscellaneous

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
No.12 Tran Phu Street Ly Thuong Kiet, ward, Hai Phong, 180000
  • Place, Hai Phong Museum
    ‪7 min walk‬
  • Place, Hai Phong Opera House
    ‪11 min walk‬
  • Place, Lach Tray Stadium
    ‪15 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | City view

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club lounge access

Deluxe Room, 1 King Bed, Club lounge access | City view

Deluxe Room, 1 King Bed, Club lounge access

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Club lounge access

Deluxe Room, 2 Single Beds, Club lounge access | City view

Deluxe Room, 2 Single Beds, Club lounge access

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Double Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Club lounge access

Deluxe Suite, 1 Double Bed, Club lounge access | City view

Deluxe Suite, 1 Double Bed, Club lounge access

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony

City view

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Balcony

City view

Superior Room, 2 Single Beds, Balcony

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Double Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Double Bed

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

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About this property

Pullman Hai Phong Grand Hotel

Luxury hotel with sauna and spa services
A sauna, spa services and concierge services are available at this hotel. Self parking is free. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site. Change of bedsheets is available on request
Pullman Hai Phong Grand Hotel offers 364 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Pullman Hai Phong Grand Hotel, you're just a quick walk from Hai Phong Museum. You'll find features such as free self-parking, plus dry cleaning service and 4 meeting rooms.
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Hai Phong Museum and Hai Phong Opera House
As a guest of Pullman Hai Phong Grand Hotel, you'll find a sauna, spa services, and a terrace. There are 4 meeting rooms available. The luxury Pullman Hai Phong Grand Hotel also features a garden, concierge services, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hai Phong hotel.

Property amenities

Parking and transport

  • Free secured, covered self parking on site

Things to do

  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 32 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Hai Phong Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 924000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 924000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Hai Phong Grand
Pullman Hai Phong Grand Hotel Hotel
Pullman Hai Phong Grand Hotel Hai Phong
Pullman Hai Phong Grand Hotel Hotel Hai Phong

Pullman Hai Phong Grand Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 47 reviews
Rating 8 - Good. 1 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

hong, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Tuan

Liked: Cleanliness, amenities, property conditions & facilities
Best of the best
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristopher

Stayed 2 nights in May 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Apr 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Harshad

Stayed 2 nights in Mar 2025

10/10 Excellent

Kana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vi, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property. Staff are helpful and friendly. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jerry, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, Amazingly Friendly Staff, Fantastic Breakfast Buffet, Best hotel I have ever stayed in. And we have been all over the world.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. They provided with lots of information about the city. They provided a take away breakfast when they learnt we would miss the included onsite breakfast:
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Superb

A1
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin, Roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class property. The rooms was big and nice and clean. The staff were super friendly and helpful. Definitely would stay there again.
Stayed 1 night in Sep 2024

2/10 Terrible

Chi ling, Kent

Stayed 1 night in Sep 2024

10/10 Excellent

Yong Joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, centrally located.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sten Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was top of the top experience, the hotel is just amazing and the staff the same. It’s a new modern hotel and everything about it appeals to a perfect stay. We had the chance to talk to the ACCOR manager
Stayed 3 nights in Jul 2025

10/10 Excellent

hayul

Liked: Cleanliness, staff & service, property conditions & facilities
조식이 엄청훌륭함
Stayed 1 night in Jul 2025

10/10 Excellent

JINPYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
단연코 하이퐁 최고 호텔입니다
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price

I only stayed 3 days in this super hotel. I usually don't go to that type of hotels, I was not disappointed. The service was great, all the employees I had to deal with were respectful, helpful, kind and extremely polite and smiling. The room itself matched with the description. The bathroom is great, the beds are super comfy and it is well isolated. Superb view from my room and the restaurant, where the food was fine, slightly expensive but correct prices. The swimming pool is great, big enough with 2 spaces, one being meant for younger children. There is a pool bar as well. I strongly recommend this plo
Stayed 2 nights in Jul 2025

10/10 Excellent

SHAN PIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常安靜舒服尤其是浴缸，是海防最好的酒店
Stayed 1 night in Jul 2025