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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
BBQ/picnic Area
Family Studio (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi
Property entrance
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪11 min walk‬
  • Hakone Open Air Museum
    ‪20 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
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Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Family Suite (Check in after 12pm)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 12
  • 12 Single Futons

View all photos for Japanese Style Room

Japanese Style Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room

9.8 out of 10
Exceptional
(25 reviews)
  • 20 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Family Studio (Check in after 12pm)

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

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About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Suburban ryokan in Hakone with free parking
This ryokan features a garden, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. During your stay, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes hot springs
  • 8 minutes by foot from Hakone Gora Park and a 4-minute drive from Hakone Kowakien Yunessun
  • Pets welcome for a fee
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 292 reviews
Rating 8 - Good. 52 out of 292 reviews
Rating 6 - Okay. 22 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 3 out of 292 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the experience!

Wonderful! Best meal of our trip and relaxing private onsens. Comfortable beds and strong wifi. We would definitely return. Ajisai is a ryokan or traditional Japanese inn tatami-matted rooms, futons and private onsens or natural hot springs. Upon making a reservation, the hotel sent us a detailed email with directions and advice. The managers/owners are lovely and very helpful. When you arrive, you can feel the peaceful atmosphere. Our family studio had a queen and a twin bed raised with 2 extra futons in the closet. The rooms are spacious with a private bathroom but no showers –reserve an onsen which include showers. Buy the “half board” which includes kaiseki or a multi-course dinner and your choice of Japanese or Western breakfast. The dinner was an entire experience – just as you finish a course, another one is served. Our favorite course was the cook your own beef on your own mini cooking device – it was both fun and delicious. There were 3 choices of private onsens: indoor and outdoor, indoor with sauna, or outdoor. They were a very relaxing and rejuvenating experience. You will love the serenity and overall experience of Ajisai Onsen Ryokan!
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. Kind, eager to help and make sure guests were taken care of. We had a wonderful dinner and equally excellent breakfast. It’s a small quiet place out of the way, and it felt private and peaceful. The onsen reservation system was simple and we got lucky to get multiple chances to try indoors and outdoors. We had a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Erika, Los Alamitos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. The hot spring was amazing. The property was beautiful and clean. Will come again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to have a relaxing time!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! I loved the private booking of the three different onsens. Very family friendly. Front desk host was super helpful, spoke sufficient English, was very kind and thorough. My kids loved the whole experience. The beds were very comfortable. Room service was also available. Check in early to get the most benefit for reserving the onsens.
Stayed 1 night in Mar 2025

10/10 Excellent

Jericho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Onsen
Stayed 1 night in Mar 2025

10/10 Excellent

Meghan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind. Room was large. Onsen was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

JI SUN, La Habra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Japanese breakfast was excellent. Not too many dining options, need to take taxi or bus. Absolutely gorgeous surroundings.
Stayed 2 nights in Mar 2025

10/10 Excellent

Venus Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night enjoying the traditional 7 course Japanese dinner and traditional breakfast. If you are looking for a cultural experience for your family, this is the place.
Stayed 1 night in Mar 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this stay was by far the onsens - there are 3 to choose from and you can reserve 2 at night and 1 in the morning. It was chilly but we loved the hot soaks morning and night. Be sure to reserve early because only one group of guests is allowed at a time. The room is very traditional with floor sleeping arrangements but still clean and comfortable. Nothing fancy, but nice. This hotel is a bit of a hike from the main train station - we got in at night and there were no taxis available so we made the cold and rainy walk 20 minutes uphill to the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful bliss! Right up in the forest-laden mountains of Hakone, this traditionally modern ryokan should tick every mark you need for relaxation: simple, quiet, and surrounded by nature. The mineralized onsens feel fantastic... so much so, I was melting straight into myself! All the tension from long walks in Tokyo, gone in a sultry soak. You get to pick two bath times too -- one in the evening, one in the morning -- in one of three baths (one indoor, one outdoor, and one I forget). You also pick a time for breakfast, and which breakfast too: an American-style eggs and waffles and sausage (and some other bobbles), or a more traditional Japanese-style bento with cooked salmon, rice, miso, and nine assorted sides. I opted for the latter, and it was *very* tasty & filling! Combined with the very kind staff (who can speak English, if you need), made in all for a phenomenal and much-needed getaway from the hustle and bustle of city streets and crowded alleyways.
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First ryokan and it will not be last

Our first ryokan experience and it was amazing. This place is a little remote and it was snowing and raining when we arrived so we decided to stay in and enjoy the relaxing 2 days here. The Japanese breakfast is awesome. If you want to try their dinner, make sure to email and order at least 2 days in advanced, it costs 8800 yen per person but it totally worth every penny. This is all private onsen meaning that you get the whole area for your group. Need to make reservations for onsen as well and we can have 2 onsen per day, each time lasts 50 minutes. The hot springs water is hot so we enjoy the outdoor onsen a lot more even it was snowing. Wish we live nearby so we can enjoy this more often. The staff are super nice and helpful.
Japanese breakfast
Special dinner (8800 yen) that includes sashimi , Kobe beef and many other things
Stayed 2 nights in Mar 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and place were great. Outdoor onsens were perfect (even with freezing cold rain!) and dinner presentation was beautiful and lots of food. Definitely a good hike uphill if you walknit but we managed. Only gave 4 stars because the mats in our room did not feel like any cushion at all under us when sleeping. Enjoyed our stay even so and highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Eva Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible gem! We had a wonderful and memorable experience. Luggage drop off before check-in and then check-in itself was seamless (we arrived early and we just followed the instructions at the front entrance to label our bags and place inside the doors, and when we came back the bags were already in our room). Staff is very friendly and helpful. We were able to select our onsen times (one evening and one morning bath) at check-in and as they had availability, we were lucky and were able to do a third one! The facilities themselves are great! All the onsens were fantastic, and it's nice they are all private. Highly recommend the traditional dinner option, it was delicious, well worth it, and a highlight of our trip. The breakfast was lovely. Definitely our favourite stay and would love to come back again! P.s- if getting off at Gora station, yep that is one steep hill to climb to the ryokan! We had carry-on size backpacks and I'm still happy we took the cable car two stops further as per the instructions we received from the ryokan even though it was busy and a bit of a wait (or with more luggage the taxi is likely we'll worth it. It's really not that far, 15ish min, but quite the hill!). The ryokan was also very prompt in responding to my messages prior to arrival, and that was much appreciated. Ajisai Onsen Ryokan thanks for the wonderful stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, charming onsen hotel with three separate bathing areas. Don’t expect it to be very modern, but the staff are truly exceptional and will go out of their way to make sure your stay is pleasant. Short walk to the cable car stop and easy access to Gora trains. I wish I’d stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very traditional. The onsens themselves are very nice, especially the outside ones. The two indoor ones are alright, depending on who is using the one next to you, it can be loud (ie children playing loudly next door). The property is a little dated but maintained well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsen ryokan at a very competitive price. You to select three 50 minute sessions in one of the three on-site onsens per day (one in the morning, two in then evening). The staff were friendly and accommodating. It's a bit of a hike uphill from the station but nothing someone moderately fit can't handle.
Stayed 3 nights in Jan 2025

6/10 Okay

Manfred

Stayed 1 night in Jan 2025

4/10 Poor

Huan Sue, Scarsdale

Stayed 1 night in Jan 2025