Stunning tatami mat rooms. Stunning indoor and outdoor onsens. IF YOU ARE HANDICAPPED OR HAVE TROUBLE WITH STAIRS, DON'T STAY HERE. Our room was down two tall flights of stairs and there is NO ELEVATOR.
Also, if you plan to go to the Hakone Kowakien Yunessun, where dinner is served (it can be included in price, but it's not located at the property) you need to walk up a very steep hill. There is no shuttle, but you could call an uber. The uber would take about 2 minutes as it's very close.
Otherwise, the most beautiful room.