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Hakoneonsen Sanso Nakamura

2.5 star property

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Photo gallery for Hakoneonsen Sanso Nakamura

Hot springs
Exterior
Japanese Style Room | In-room safe, free WiFi, bed sheets
Property amenity
Shared bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1283-97 Sengokuhara, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪9 min walk‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, free WiFi, bed sheets

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room (Max 4 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room (Max 4 adults)

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, free WiFi, bed sheets

Japanese Style Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room

In-room safe, free WiFi, bed sheets

Japanese Style Room

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room Twin (Max 2 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin (Max 2 adults)

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room Triple (Max 3 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Triple (Max 3 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

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About this property

Hakoneonsen Sanso Nakamura

A restaurant, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Bathrooms are shared.
Hakoneonsen Sanso Nakamura offers 16 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are hot springs on site.
Our customers tell us that they enjoy the overall property condition at Hakoneonsen Sanso Nakamura. During your stay, you'll be within walking distance of Pola Museum of Art. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast offered for a fee
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • On-site recreation includes hot springs
  • Just a 2-minute drive from Pola Museum of Art and 9 minutes from Hakone Kowakien Yunessun
There's a restaurant on site. WiFi is free in public spaces. Hakoneonsen Sanso Nakamura offers its guests hot springs. A vending machine, tour/ticket assistance, and a garden are also featured at Hakoneonsen Sanso Nakamura. Self parking is free.

This Hakone hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Hakoneonsen Sanso Nakamura has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property in advance.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakoneonsen Sanso Nakamura
Hakoneonsen Sanso Nakamura Hotel
Sanso Nakamura
Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hakone
Hakoneonsen Sanso Nakamura Hotel Hakone

Hakoneonsen Sanso Nakamura Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 104 out of 289 reviews
Rating 8 - Good. 109 out of 289 reviews
Rating 6 - Okay. 44 out of 289 reviews
Rating 4 - Poor. 18 out of 289 reviews
Rating 2 - Terrible. 14 out of 289 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing and calming stay.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place and the onsen was amazing
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, property conditions & facilities
I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff n good food.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

INGE PURNAWATY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to tourist spots, the staff was very nice.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Evelyn S

Liked: Cleanliness, staff & service
We had a full onsen hotel experience.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

KEISHI

Liked: Staff & service, amenities, property conditions & facilities
The staff is soooo kind, good enviroment to stay with your family :)
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, property conditions & facilities
Wonderful experience and warm hospitality
Stayed 1 night in May 2025
Verified

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Service Staff Good. Facilities not great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen experience. Authentic and peaceful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, onsan hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Xiaorong

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. I enjoyed the hot spring a lot.
Stayed 1 night in May 2023
Verified

8/10 Good

Toshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet, and kind and friendly staff.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very intimate. However, please be weary of travel to this location through bus because it is on a hill. Otherwise, the hotel was very peaceful and lovely.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Relaxing Hotel

It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Onsen

Lovely Onsen, definitely recommend. Staff was friendly, bus stopped down the street from the onsen with a walk uphill on the street to hotel.
Stayed 1 night in May 2024
Verified

8/10 Good

Katiana

The onsen was a good experience and I enjoyed having tattoos.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Piyush

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Dated property but has all amenities.

One night trip.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yiqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best onsen experience. Just wonderful.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from our room was beautiful. Very peaceful setting.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice welcome from hosts. Very helpful to us for our stay. Great memories for the future.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, property conditions & facilities, room comfort

An amazing place to rest and experience Japan

Our stay here was the perfect break between the hustling of Japan’s busy cities. We enjoyed their onsen followed by a great dinner served by the most friendly and kind staff we found across Japan. They were all eager to make our stay the best possible.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Edmond

Liked: Staff & service, amenities, property conditions & facilities
Very quiet . Very friendly staff and good breakfast. If someone want relax. Please choose this hotel.
Stayed 2 nights in Jul 2024