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Hotel de Yama, Hakone Lake Side

3.5 star property

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Photo gallery for Hotel de Yama, Hakone Lake Side

Enjoy breathtaking views of the surrounding mountains from the comfort of this serene room.
Relax on the balcony with a view of the surrounding trees and landscape.
Savor the flavors of Japan at this scenic dining area with a view of the sea.
Relax in the lobby's cozy atmosphere, featuring a fireplace, comfortable seating, and a beautiful potted plant.
Relax by the serene pool surrounded by lush greenery and tranquil surroundings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Lake Ashi
    ‪3 min walk‬
  • Hakone Shrine
    ‪8 min walk‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 2 Large Single Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Triple Room, Non Smoking, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 3 Large Single Beds

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About this property

Hotel de Yama, Hakone Lake Side

Lakefront hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, spa services and conference space.
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagne. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Hotel de Yama, Hakone Lake Side. During your stay, you're just a quick walk from Lake Ashi. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with massages at Montagne
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute walk from Lake Ashi and 7 minutes on foot from Hakone Shrine
Hotel de Yama, Hakone Lake Side offers its guests a full-service spa. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3305 square feet (307 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel de Yama, Hakone Lake Side. Free self parking is available.

This 3.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Hotel de Yama, Hakone Lake Side has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2662 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 276 reviews
Rating 8 - Good. 71 out of 276 reviews
Rating 6 - Okay. 12 out of 276 reviews
Rating 4 - Poor. 10 out of 276 reviews
Rating 2 - Terrible. 2 out of 276 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly staff, great customer service, and fantastic location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Stayed 3 nights in Mar 2025

8/10 Good

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Catherine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alla

Stayed 2 nights in Oct 2024

8/10 Good

MARIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Zheela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location facing the lake; shopping and museums in the area; history and culture all around you
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Mae

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful retreat

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

8/10 Good

Iliana

.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens with incredible view of Mt Fuji

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single Room!!!

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

10/10 Excellent

Muyang

Stayed 3 nights in Dec 2023

10/10 Excellent

Aiping, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023