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Hotel Nanpuso

4.5 star property

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Photo gallery for Hotel Nanpuso

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking | Bathroom | Separate bathtub and shower, hair dryer, slippers, electronic bidet
Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking | Down duvets, in-room safe, iron/ironing board, free WiFi
Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking | Bathroom | Separate bathtub and shower, hair dryer, slippers, electronic bidet
Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking | Bathroom | Separate bathtub and shower, hair dryer, slippers, electronic bidet
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
179 Yumotochaya, Hakone, Kanagawa, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪10 min walk‬

Room options

View all photos for Standard Japanese-Western Room, Non Smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

View all photos for Standard Japanese-Style Room, Non Smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Style Room, Non Smoking

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

View all photos for Standard Japanese style room with small garden- Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Japanese style room with small garden- Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

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About this property

Hotel Nanpuso

Along with a coffee shop/cafe, this ryokan has massage/treatment rooms and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, a TV in a common area and a front desk safe. Change of towels is available on request
Hotel Nanpuso offers 112 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, hairdryers and children's slippers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

During your stay at Hotel Nanpuso, you're just a quick walk from Hakone Hot Springs. You'll find features such as free WiFi in public areas and free self-parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and 12 minutes by car from Fuji-Hakone-Izu National Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Nanpuso offers its guests hot springs, a seasonal outdoor pool, and a children's pool. Spa services, a vending machine, and shopping on site are also featured at the luxury Hotel Nanpuso. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hakone ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 20 July and close on 31 August.
  • Pool access available from 9:30 AM to 4:30 PM
  • Hot springs access available from 6:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Hotel Nanpuso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 96 reviews
Rating 8 - Good. 24 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Susie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our room was in what appeared to be the older annex and the building and room were both old and shabby. There was peeling wallpaper and lamp shades that were coming apart. The shower room was tiny with dirty looking grout and looked like something in a third world country. We were told we didn't have breakfast included, which I know I booked. The staff said they could not add breakfast for us and said they'd check availability the next day, but never got back to us. There are no shops or restaurants near the hotel, and the bus stop is located up a steep hill. A shuttle brought us to the hotel with our luggage but didn't leave early enough for us to make our train ride when we were leaving. Pushing our luggage uphill was no joke! The onsen was the saving grace. It was wonderful with great amenities and yukata available in different sizes. This was the most expensive hotel room on our trip by far, so the lack of breakfast and the shabby rooms were a disappointment.
Stayed 2 nights in Dec 2025

8/10 Good

Ah Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only confusing to navigate around the hotel
Stayed 2 nights in Dec 2025

8/10 Good

Jue

Liked: Cleanliness, property conditions & facilities
没买酒店的餐食，就餐非常不便。还好旁边的温泉有很棒的餐馆。
Stayed 2 nights in Nov 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 3 nights in Nov 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our traditional Japanese room complete with our own private onsen. There is very little English spoken at the hotel but a lot of effort put into ensuring we were comfortable. It is a 20 minute walk from the train station but that was fine and a nice relaxing way to end the day. There is also a hotel shuttle but it is very crowded so we opted to walk instead. We booked the half board (breakfast and dinner) with our stay and it was absolutely fantastic. The quality of the food was second to none and each meal felt like a food experience. If you are looking for an authentic Japanese culinary experience with a little bit of elegance added in, go for the half board.
Stayed 3 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice, especially the kimonos!
Stayed 1 night in Nov 2025

6/10 Okay

Gertruida

Liked: Staff & service
Disliked: Cleanliness
room good size. Extremely dusty in the carpeted area - there was a bedside table (unmovable) between the 2 beds with an extremely thick layer of dust that seems (and smelled) like it's not been cleaned in years. Don't stay if any allergies
Stayed 2 nights in Oct 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature. We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable. This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice although our “garden” view was just a tiny patch of grass and some rocks. The service was excellent at this hotel. The onsen was nice although there wasn’t an outdoor area, just a large rectangular pool. Very nice Kaiseki dinner served in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Jimenez

Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No options for dinner menu and timing of dinner
Stayed 1 night in Oct 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, great food,
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend splurging for the upgraded room with the open-air hot spring bath and full kaiseki dinner. It is a big step up from the standard room and absolutely worth it. The private hot spring on the balcony is incredible, especially after a long day of exploring or hiking. Dinner service was excellent — the young lady who served me was polite, professional, and very accommodating despite the language difference. Breakfast the next morning was also great, with a wide variety of dishes. A wonderful, memorable Hakone experience.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Nanpuso has an older, traditional feel, which adds to the charm of this type of Hakone onsen hotel. The room was spacious and comfortable, if a bit old fashioned, and the staff were professional and kind. Dining options are limited, especially midweek or if you do not plan to go back into town, so it is best to book a room that includes meals. Overall a relaxing and pleasant stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and friendly. Attentive and patient.
Stayed 1 night in Oct 2025

8/10 Good

yutong

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was outstanding and the staff was very accommodating. We fell in love the the local area and the private open air hot spring was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
My Hotel Nanpuso experience was wonderful. The thoughtful support of the staff, the wonderful traditional Japanese facilities including hot spring baths, ensured my stay could not have been better! Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Mengti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, my room, the private onsen on the balcony of my room, the food, and the staff. Although it was difficult at times during my stay to communicate with all the staff in English, some staff, who were conversant in English, were able to assist me. Otherwise, I had a very nice time and enjoyed the property very much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Htay

Liked: Cleanliness
Excellent service
Stayed 1 night in Sep 2025

6/10 Okay

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Merche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025