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Lalaca

3.5 star property

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Photo gallery for Lalaca

Exterior
Lobby
Hot springs
Hot springs
In-room safe, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Hakonemachi, Gora 1320-270, Ashigarashimogun, Hakone, Kanagawaken, 250-0408
  • Hakone Gora Park
    ‪3 min walk‬
  • Hakone Open Air Museum
    ‪14 min walk‬
  • Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for Room with Shared Shower, Japanese Futon, Non Smoking

Room with Shared Shower, Japanese Futon, Non Smoking | In-room safe, free WiFi

Room with Shared Shower, Japanese Futon, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 1 Single Futon

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About this property

Lalaca

Ryokan with free parking, near Hakone Kowakien Yunessun
This ryokan features a restaurant, a garden and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Lalaca offers 9 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 3:00 PM to 11:00 PM.
During your stay at Lalaca, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine and garden views while dining at Lalaca restaurant
  • Amenities include a front desk safe and multilingual staff
  • Just a 4-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
There's a restaurant on site. Public spaces have free WiFi. Lalaca also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Lalaca restaurant – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Lalaca restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains

Spa

  • In-room massages
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in half board rate plans must check-in before 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3 PM - 9 PM.
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lalaca Inn Hakone
Lalaca Inn
Lalaca Hakone
Lalaca
Lalaca Hotel Hakone-Machi
Lalaca Ryokan
Lalaca Hakone
Lalaca Ryokan Hakone

Lalaca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 168 reviews
Rating 8 - Good. 48 out of 168 reviews
Rating 6 - Okay. 2 out of 168 reviews
Rating 4 - Poor. 1 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my two night stay and my only regret is that I didn't arrive before 6:30pm the 1st night for a wonderful dinner like the one I had on the 2nd night. Location is walking distance from the Gora Train station yet far enough away to feel secluded.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chang

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a charming ryoken with simple amenities that is nestled in the mountains with beautiful views from the room. We slept comfortably on futons in our traditional tatami rooms.The kaiseki meals were amazing so didn't miss out on that experience. They have a private onsen during the evening that you can reserve and a men's and women's bath available . We enjoyed the relaxing atmosphere and friendly staff who spoke English.
Stayed 1 night in Nov 2024

10/10 Excellent

Todor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in Japanese style!

Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail. Thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

Woongsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little nervous at first about visiting a ryokan as we wanted to do things correctly and were unsure on how everything worked, but as soon as we arrived all the staff put us at ease and talked us through hows things worked at every stage. We had a great stay, amazing rooms and views and the food was incredible. Brilliant service, thank you so much for making us feel so welcome.
Stayed 1 night in Nov 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and the food was amazing. The onsens were lovely to relax after breakfast and dinner. I also really liked the midcentury modern architecture and styling, even if some guests might think it's outdated. We had a great time and hope to come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and fab for families

I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
Breakfast
Kids dinner
Stayed 2 nights in Apr 2024

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was outstanding. Enjoyed the private hot spring bath, beatiful “lobby”!

10/10 Excellent

Joseph, walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent little ryokan

The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Stayed 1 night in Dec 2019

10/10 Excellent

majidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!
Stayed 1 night in Nov 2019

10/10 Excellent

Hon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is tidy and clean. Next to the station 公園下 . But the Onsen facility is not the best.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb 2 day stay at Lalaca. Their food is exquisite and the staff most friendly and helpful. We highly recommend Lalaca.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was clean, quiet and with a traditional charm but a bit outdated. The rooms were huge by Japan standards (for 2 people) and the Onsen area was clean as well but a bit outdated and simple. Breakfast & dinner were delicious but not amazing. Overall a pleasing experience.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, nice location, good food, friendly staff.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene stay at this boutique styl hot spring hotel

The hotel is very close to Koen Shimo cable car station (less than 5 min walk). Food was amazing (traditional Japanese banqurt style dinner and breakfast included), and service was very attractive throughout my stay. They are very caring to my 8 month old son too. The view of the mountain outside of the lobby n room is spectacular and peaceful. The onsen are perfect and bonus that we get to book the outdoor onsen as private for 30 min each day. Very serene to soak in their onsen and that is definitely the best amenity of this onsen ryokan. They only have 8 to 9 rooms so service is very personal and enthusiastic!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night at Lalaca and wished we could have stayed longer. The ryokan is located about two blocks away from Gora and Koen-Shimo Station. Room and hot springs are clean and provide all the necessary ammenities (soap, shampoo, toothbrush) plus more, with skin care lines provided in room for both males and females. The traditional dinner and breakfast were tasty and filling, enjoyed with a nice view of the mountains and in a comfortable yukata. There is also luggage service available to send your luggage to/from Hakone-Yumamoto Station. Most importantly, the staff is warm, welcoming and extremely accommodating. I would definitely stay here again.
Stayed 1 night in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice ryokan in Gora

Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Friendly staff that makes you feel like home. Wonderful breakfast and dinner. The out of date facilities is the only downside.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff is so polite and attentive. The food is delicious, beautifully prepared...and plentiful! It is in a very quiet area away from crowds at station. The facility itself looks like it is ready for a facelift.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

The staff were very good. Both dinner and breckfast consited on multiple traditional Japanise dishes. A very enjoyable stay.
Stayed 3 nights in Aug 2018