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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
1 bedroom, individually furnished, free WiFi, bed sheets
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
In-room dining
Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Place, Hakone Venetian Glass Museum
    ‪4 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪10 min drive‬
  • Place, Ōwakudani
    ‪10 min drive‬

Room options

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Family Room

1 bedroom, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

View all photos for 6 Person Room

1 bedroom, individually furnished, free WiFi, bed sheets

6 Person Room

  • Sleeps 6

View all photos for Queen Beds + Raised Floor Area

1 bedroom, individually furnished, free WiFi, bed sheets

Queen Beds + Raised Floor Area

  • Sleeps 4

View all photos for Dog Friendly Room

1 bedroom, individually furnished, free WiFi, bed sheets

Dog Friendly Room

  • Sleeps 6

View all photos for Concept Room - Armonia

1 bedroom, individually furnished, free WiFi, bed sheets

Concept Room - Armonia

  • Sleeps 6

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About this property

Rakuten STAY Hakone Susuki Grass Fields

Aparthotel units in Hakone with kitchens and spring water baths
This smoke-free aparthotel features free self-parking and a vending machine. Each apartment boasts a spring water bath and a heated floor, while offering a kitchen and a fridge. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include free WiFi and a stovetop.
Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and a hairdryer.

During your stay at Rakuten STAY Hakone Susuki Grass Fields, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free self-parking. This upmarket aparthotel has 20 apartments. Each apartment includes amenities such as free WiFi and a spring water bath.
  • Each apartment offers a kitchen, a spring water bath and a full-sized fridge
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a car charging station and a vending machine
  • 6 minutes by car from Lake Ashi and 11 minutes from Hakone Kowakien Yunessun
Rakuten STAY Hakone Susuki Grass Fields offers its guests a vending machine. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Reviews

Rakuten STAY Hakone Susuki Grass Fields Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Stayed 1 night in Oct 2025

10/10 Excellent

Tzu-yu

Liked: Cleanliness, room comfort
超棒更超級乾淨
Stayed 2 nights in Oct 2025

10/10 Excellent

Tae Rang

Travelled with family
Liked: Cleanliness, room comfort
Good Condition
Stayed 1 night in Oct 2025

10/10 Excellent

Haruka

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

貴之

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
Stayed 1 night in Aug 2025

10/10 Excellent

JAESUNG

Stayed 1 night in Jul 2025

10/10 Excellent

ATSUKI

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025