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root hakone

3.0 star property

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Basic Quadruple Room | Down duvets, free WiFi
Restaurant
Exterior
Basic Room | Down duvets, free WiFi
Basic Quadruple Room | Down duvets, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

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Hakonemachi Sengokuhara 343-1, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪3 min drive‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Down duvets, free WiFi

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room | Down duvets, free WiFi

Basic Twin Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Basic Quadruple Room

Basic Quadruple Room | Down duvets, free WiFi

Basic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | Down duvets, free WiFi

Basic Room

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

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The price is CHF 50
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About this property

root hakone

A bar/lounge, a snack bar/deli and self parking are available at this guesthouse. Free WiFi in public areas and a free manager's reception are also provided. Additionally, free use of bicycles, laundry facilities and express check-out are on-site. Bathrooms are shared.
Root hakone offers 9 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests have access to shared bathrooms.
Recreational amenities at the guest house include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at root hakone, you're just a quick walk from Lalique Museum Hakone. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include laundry facilities
  • On-site recreation includes complimentary bicycles
  • 9 minutes by car from Lake Ashi and 10 minutes from Hakone Kowakien Yunessun
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Root hakone also features laundry facilities and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Hakone guest house.

The guest house hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 500 per day)
  • Uncovered parking on site (JPY 500 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Slippers

More

  • Air conditioning
  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 500 per day (in/out privileges)
  • Nearby parking fee: JPY 500 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

root hakone Hakone

root hakone Guesthouse

root hakone Guesthouse Hakone

root hakone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, very fun experience, and clean. We will stay here again for sure
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for an overnight stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and the rum and cokes made by Ryo-San are the greatest thing known to man!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Grace

Overall the place was quite clean but could do with a good dusting and robot vacuum on the tatami. Very quiet. Bathrooms and showers clean. Rooms cozy.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Declan

Disliked: Amenities, property conditions & facilities
Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Harry

No towels, no cups and no microwave.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Luis Iván

Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado lejos, y todo mini
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour dans cet établissement
Stayed 1 night in Apr 2025
Verified

6/10 Okay

tomoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
標高高めの土地はメンタルには個人的にとてもいい
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Fabienne

Liked: Staff & service, amenities, property conditions & facilities
La chambre est magnigique, les sanitaires ont encore un certain potentiel
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

たくみ

Liked: Cleanliness, staff & service, property conditions & facilities
一人旅で利用をしましたが、併設されているバーで地元の人との交流が出来てとても楽しい時間を過ごせました。 周辺の飲食店が早く終わるため、注意です。 また、機会があれば利用させていただきたいと思っています。
Stayed 1 night in Apr 2024
Verified

4/10 Poor

HONGFEI

Disliked: Staff & service, property conditions & facilities
寒かったです、トイレの汚れも、初日はシャワー室のコンディションがない、
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Jane

Liked: Cleanliness
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

かずこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

ヒデヒコ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JIANTONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tanimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023