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Tsukino Yado Sara

4.0 star property

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Photo gallery for Tsukino Yado Sara

A spa area with a glass-enclosed hot tub, wooden beams, and a view of lush greenery.
A multi-story building with traditional Japanese-style windows and a circular light feature at the entrance.
A balcony with a view of dense green trees, a small table, and a large potted plant.
A wooden deck with outdoor tables and umbrellas, surrounded by lush greenery and hills.
A hot tub in a room with wooden paneling and a large window overlooking a forest.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
588-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪4 min walk‬

Room options

View all photos for Hollywood Style Twin Room, Private Open-Air Bath

A hotel room with a large bed, a TV, a desk, and a window with a view of the outside.

Hollywood Style Twin Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(17 reviews)
  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath | Premium bedding, in-room safe, desk, free WiFi

Triple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath | Premium bedding, in-room safe, desk, free WiFi

Deluxe Triple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Private Open-Air Bath

A modern hotel room with two beds, a dining table, and a seating area.

Premium Room, Private Open-Air Bath

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Private Open-Air Bath

A hotel room with a bed, a sofa, a small table, and a TV.

Double Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Private Open-Air Bath

A modern hotel room with a bed, two armchairs, a small table, and a cabinet.

Japanese Western Style Room, Private Open-Air Bath

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Premium Room, Private Semi-Open Air Bath

A hotel room with a bed, two chairs, a small table, and a TV.

Premium Room, Private Semi-Open Air Bath

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room

Premium bedding, in-room safe, desk, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Tsukino Yado Sara

This ryokan features a restaurant, spa services and a 24-hour front desk. WiFi in public areas is free.
Tsukino Yado Sara offers 56 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe).
Our customers tell us that they can't get enough of the helpful staff at Tsukino Yado Sara. During your stay, you're just a quick walk from Hakone Hot Springs. You'll find features such as free WiFi in public areas, plus a restaurant and spa services.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Steps from Hakone Hot Springs and a 3-minute drive from Tenzan Onsen
There's a restaurant on site. Public spaces have free WiFi. Tsukino Yado Sara also features spa services and a lift.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Tsukino Yado Sara has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Tsukino Yado Sara Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 274 reviews
Rating 8 - Good. 57 out of 274 reviews
Rating 6 - Okay. 8 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 3 out of 274 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, with a private bath in our room, made for a very relaxing stay in Hakone. The private onsens were very good and the lounge wear provided for guests was a nice touch.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jitendra

Liked: Cleanliness, property conditions & facilities
Beautiful room, great location, fantastic breakfast experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor private hot bath and complementary Alcholo/ softdrink station in the hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the highlight of the hotels I stayed at on my Japan trip. Very friendly staff. Great food. Great amenities. My only regret is I could only stay for 1 night before moving onto my next location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing and convenient as it locates in each of the rooms. The meal plans and hotel restaurant service was great, since many local stores and restaurants were closed around 7pm. The weather also little wet in the april time frame so not going out looking for a place to eat was
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms by Japanese standards - was a triple room but had room for a family of 4. Free coffee in check in area. Free beverages on 3rd floor. Lovely outdoor tub on deck and public/private onsens in 3rd floor. Staff very accommodating and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, availble private baths, and delicious food!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice. Dinner was fine, but extra money paid for extra dishes, was a little waste of money, especially the beef dish, which was VERY overpriced!!! Onsen is not big, but quite good. Overall, it was very nice.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities
The best feature of the room was the outdoor soaking tub by the river. The restaurant was incredible with amazing dinner and breakfast. The room was a bit dated for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the bath on the balcony was so relaxing and peaceful and there are both public and private onsens that can be used when available. My husband and I used the private onsens and enjoyed the free ice cream and drinks also available at all times. The kaiseki breakfast and dinners were a great experience and a good opportunity to try traditional Japanese cuisine. The staff are very kind, welcoming and friendly and it’s about a 10 minute walk from Hakone-Yumoto station.
Private bath on balcony
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kai

Liked: Cleanliness, property conditions & facilities
Amazing service!!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

由紀

Liked: Cleanliness, amenities, property conditions & facilities
Designated dinner time and breakfast time was very late for us. It was good that drinks were included.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, walking distance from station, friendly staff, very comfortable beds, highly recommend 😊
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and I used the private outdoor bath many times a day. The food was beyond amazing for breakfast and dinner. They gave us so much food and it just kept coming and coming. The staff was very friendly and great. Check in and check out was fast. We were happy with the proximity to the train station we had no problem walking with our suitcases. I would stay there again if we ever comeback to Hakone.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Did not use the Spa. No Mountain View.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JAE JUN

Liked: Cleanliness, staff & service, amenities
Good facilities
Stayed 2 nights in Nov 2025
Verified

8/10 Good

becky

Liked: Staff & service, amenities, property conditions & facilities
The room had a bit of a smell .. a little dusty? I’m used to immaculate Japanese rooms… so it was just ok ! They never got back to me about getting a massage .. it was still a good experience though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private bath on balcony. Impressive Kaiseki meals with very friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Property was well maintained and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruoran

Liked: Cleanliness, staff & service
Great location, great service, great hot springs.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Che hiem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
The breakfast was excellent.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff and accommodations were great. The only issue was the water for the private outdoor bath did not get hot enough (little over lukewarm). Bit of a disappointment since it was the main attraction for my visit.
Main entrance
Guests enter a foyer with a beautiful scene. “Tsuki” translates to moon (English)
Path to the hotel.. about 12 min walk from the train station.
The path runs adjacent to this awesome mountain stream.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience

Beautiful surroundings, tranquil atmosphere. Lovely hotel with great facilities including free bar. Staff were friendly and very helpful despite the language barrier, dining experience is truly Japanese with great food. Room was immaculately clean and spacious with good bathroom
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025