This ryokan features a restaurant, spa services and a 24-hour front desk. WiFi in public areas is free.
Tsukino Yado Sara offers 56 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe).
Our customers tell us that they can't get enough of the helpful staff at Tsukino Yado Sara. During your stay, you're just a quick walk from Hakone Hot Springs. You'll find features such as free WiFi in public areas, plus a restaurant and spa services.
Free WiFi
Enjoy a bite to eat at the restaurant
Services include luggage storage
Steps from Hakone Hot Springs and a 3-minute drive from Tenzan Onsen
There's a restaurant on site. Public spaces have free WiFi. Tsukino Yado Sara also features spa services and a lift.
Smoking is allowed in designated areas at this 4-star Hakone ryokan.
Tsukino Yado Sara has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
In the mountains
Spa
Massage
Public indoor bath (no minerals)
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Spa services
Yukata (Japanese robes)
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
Children 6 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone
Tsukino Yado Sara Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful accommodation, with a private bath in our room, made for a very relaxing stay in Hakone. The private onsens were very good and the lounge wear provided for guests was a nice touch.
This was easily the highlight of the hotels I stayed at on my Japan trip. Very friendly staff. Great food. Great amenities. My only regret is I could only stay for 1 night before moving onto my next location.
Spa was relaxing and convenient as it locates in each of the rooms. The meal plans and hotel restaurant service was great, since many local stores and restaurants were closed around 7pm. The weather also little wet in the april time frame so not going out looking for a place to eat was
Large rooms by Japanese standards - was a triple room but had room for a family of 4. Free coffee in check in area. Free beverages on 3rd floor. Lovely outdoor tub on deck and public/private onsens in 3rd floor. Staff very accommodating and helpful.
Rooms are very nice.
Dinner was fine, but extra money paid for extra dishes, was a little waste of money, especially the beef dish, which was VERY overpriced!!!
Onsen is not big, but quite good.
Overall, it was very nice.
Shlomi Shlomo
Stayed 1 night in Mar 2026
Verified
8/10 Good
Anastasia
3 Feb 2026
Liked: Cleanliness, staff & service, amenities
The best feature of the room was the outdoor soaking tub by the river. The restaurant was incredible with amazing dinner and breakfast. The room was a bit dated for the price.
We loved our stay here, the bath on the balcony was so relaxing and peaceful and there are both public and private onsens that can be used when available. My husband and I used the private onsens and enjoyed the free ice cream and drinks also available at all times. The kaiseki breakfast and dinners were a great experience and a good opportunity to try traditional Japanese cuisine. The staff are very kind, welcoming and friendly and it’s about a 10 minute walk from Hakone-Yumoto station.
The room was great and I used the private outdoor bath many times a day. The food was beyond amazing for breakfast and dinner. They gave us so much food and it just kept coming and coming. The staff was very friendly and great. Check in and check out was fast. We were happy with the proximity to the train station we had no problem walking with our suitcases. I would stay there again if we ever comeback to Hakone.
The room had a bit of a smell .. a little dusty? I’m used to immaculate Japanese rooms… so it was just ok ! They never got back to me about getting a massage .. it was still a good experience though.
Staff and accommodations were great. The only issue was the water for the private outdoor bath did not get hot enough (little over lukewarm). Bit of a disappointment since it was the main attraction for my visit.
Beautiful surroundings, tranquil atmosphere. Lovely hotel with great facilities including free bar. Staff were friendly and very helpful despite the language barrier, dining experience is truly Japanese with great food. Room was immaculately clean and spacious with good bathroom