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STAY! Hotel Boardinghouse

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Photo gallery for STAY! Hotel Boardinghouse

Property entrance
Breakfast served
1 bedroom, premium bedding, minibar, in-room safe
Reception
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Kreuzweg 12, Hamburg, 20099
  • Place, Hamburger Kunsthalle
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪9 min walk‬
  • Place, Inner Alster Lake
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Double Room Small

Double Room Small | 1 bedroom, premium bedding, minibar, in-room safe

Double Room Small

9.2 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Medium

1 bedroom, premium bedding, minibar, in-room safe

Double Room Medium

9.2 out of 10
Wonderful
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Large

Double Room Large | 1 bedroom, premium bedding, minibar, in-room safe

Double Room Large

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room Large

1 bedroom, premium bedding, minibar, in-room safe

Single Room Large

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room Small

1 bedroom, premium bedding, minibar, in-room safe

Single Room Small

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room Medium

1 bedroom, premium bedding, minibar, in-room safe

Single Room Medium

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

STAY! Hotel Boardinghouse

This smoke-free hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
STAY! Hotel Boardinghouse offers 67 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at STAY! Hotel Boardinghouse. During your stay, you'll be connected to a shopping centre and just a quick walk from Schauspielhaus. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy Turkish cuisine while dining at Saray-Köz
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Jungfernstieg
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a front desk safe are also featured at STAY! Hotel Boardinghouse. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to noon and at the weekend from 8:00 AM to 1:00 PM.
Saray-Köz – This restaurant specialises in Turkish cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to noon on weekdays and 8:00 AM to 1:00 PM on weekends; EUR 18.50 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saray-Köz

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

STAY Hotel Boardinghouse Hamburg
STAY Hotel Boardinghouse
STAY Boardinghouse Hamburg
STAY Boardinghouse
Stay Boardinghouse Hamburg
STAY! Hotel Boardinghouse Hotel
STAY! Hotel Boardinghouse Hamburg
STAY! Hotel Boardinghouse Hotel Hamburg

STAY! Hotel Boardinghouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 427 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location close to ZOB and the easiest check in and access - the room was a great price compared to other destinations
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment. Exactly as advertised. Apartment was spotless and our room was serviced which we werent expecting. Very close to the Hbf which was awesome. Good location to explore Hamburg.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect because it is close to the main station and everything is really close, The room was clean.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

cecilia

Liked: Cleanliness, staff & service
There was no soundproof so we could here the door slam all the time. The bed was not Good. The room was okay and lokation was perfekt for us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, well equipped, super clean and modern, nice little wet bar, good size safe, great lighting, heat works well, bed extremely comfortable and clean! A+
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chao-Kuei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for short term stay at Hamburg.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Jun

Liked: Staff & service, amenities, property conditions & facilities
There are many restaurant around the hotel.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Brendin

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

Amazing hotel for the price. Bed was comfortable. Bath was not properly guarded so water spilled into other areas. Location is not too far from the train station.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We spent 4 nights here in a large room. Everything was good (the room, the cleaning, the location). The beds were a bit too hard, that my only criticism.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

10 years already we stay in the hotel when coming to Hamburg. We will come soon back. Everything is fine
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I'm staying in this hotel every time I visit Hamburg, very friendly staff. But unfortunately the good Hotel is let down by the area around the property (some streets around it feel unsafe and look dirty).
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent. Good for transport links and central location to see sights. Quite a poor area with many drug addicts but didn’t feel unsafe.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a good price point. Close to the central train station. Lots of food options in the area. Friendly service.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome and cleaning staff was top notch. Rooms were nice and front desk staff was super helpful. The area is a little shady with lots of homeless and drug addicts nearby. Didn’t feel unsafe for me but you are definitely reminded that you are 200m from the central train station. Their underground parking was excellent and safe for my rental car.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

mike

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel, terrible neighborhood

Great hotel, terrible neighborhood.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Guoqiang

Liked: Staff & service, amenities, property conditions & facilities
Close to central train station. Turkish market and restaurants near by. Hotel is clean, cosy and well managed. Location is busy and some homeless around.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Convenient Location close to Main Station. The neighborhood is a bit dodgy though. Rooms are clean well equipped and on good condition
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ITZHACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Nespresso machine in the room and free drinks at the reception. Very easy coming/going
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main railway station and subway, convenient for a short stay and day trips from Hamburg. Clean.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Preben

Liked: Cleanliness, staff & service, property conditions & facilities

5-star reception!

Lars in the reception is extraordinary nice, kind and helpful.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good price performance ratio. Located in an 'intersting' neighborhood. Close to down town and main train station
Stayed 2 nights in Jul 2023