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Heartland Ambassador Hotel Hamilton

3.0 star property

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Photo gallery for Heartland Ambassador Hotel Hamilton

1 Bedroom Motel Unit | Extra beds
Outdoor spa tub
Front of property
Property entrance
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200
  • Place, Hamilton Central Business District
    ‪3 min walk‬
  • Place, FMG Stadium Waikato
    ‪10 min walk‬
  • Place, SkyCity Hamilton
    ‪16 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Plus Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Motel Unit

1 Bedroom Motel Unit | Extra beds

1 Bedroom Motel Unit

8.6 out of 10
Excellent
(26 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Queen

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Twin Queen

9.0 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Motel Unit

2 Bedroom Motel Unit | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Motel Unit

8.4 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Plus Twin Queen

Superior Plus Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Twin Queen

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room With Two Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Bedroom Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Motel Unit

  • Sleeps 6
  • Free Wi-Fi

View all photos for Studio Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Studio Motel Unit

  • Sleeps 4
  • Free Wi-Fi

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About this property

Heartland Ambassador Hotel Hamilton

An outdoor pool, a hot tub and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Heartland Ambassador Hotel Hamilton offers 51 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate dining areas. 30-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site.
Our customers tell us they can't get enough of Heartland Ambassador Hotel Hamilton's great location. During your stay, you're just a quick walk from Hamilton Central Business District. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Hamilton Central Business District and 5 minutes on foot from Whitiora Bible Church
Heartland Ambassador Hotel Hamilton offers its guests a kids' pool, an outdoor pool, and a hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Heartland Ambassador Hotel Hamilton. Free self parking is available.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 16 for children

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 32 for adults and from NZD 16 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Heartland Ambassador Hotel Hamilton.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Heartland Ambassador Hotel Hamilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 405 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Clean, easy and fun for the kids. Good location.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and kind
Stayed 1 night in Jan 2026

8/10 Good

Jules

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026

8/10 Good

Christine

Stayed 1 night in Jan 2026

8/10 Good

Hakan

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying at this property. It is a motel and also has a hotel associated with it. There’s a pool on a hot tub. The building seems safe as it is locked at night and requires key access. It is a great place to launch off into Raglan or the Waitomo glowworm caves. This hotel is exceptionally clean and provides a great value for the price. The staff is super friendly when you check in and very kind. Thank you for allowing us to stay in your hotel.
Stayed 1 night in Jan 2026

8/10 Good

Don

Stayed 1 night in Jan 2026

6/10 Okay

Sekhar Reddy

Stayed 1 night in Dec 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff.
Stayed 1 night in Jan 2026

8/10 Good

Akisi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spa is awesome. Handy location to town, pak n sav and restaurants across the road.
Stayed 2 nights in Sep 2025

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

8/10 Good

Sneha

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Parking was ok, but the pool was dirtier and on our checkin they asked to re pay for my stay astey couldnt see our payment
Stayed 1 night in Dec 2025

10/10 Excellent

Avinesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

8/10 Good

Padmini

Stayed 1 night in Dec 2025

6/10 Okay

Cindel

Stayed 2 nights in Dec 2025

10/10 Excellent

MDASIFMAHMOOD

Stayed 1 night in Dec 2025

6/10 Okay

Fan

Disliked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2025

6/10 Okay

Norwegian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good secure parking. Rooms clean and good AC. Kitchen missing coking top, pots and pans overall in poor state and old.
Stayed 3 nights in Dec 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Comfy beds. Nice staff. A microwave and plates would be handy.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Plenty of parking spaces. Comfortable bed. It was kind of noisy from the road noises outside. WiFi was very slow.
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Very friendly, great amenities & very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Mikaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful and kind. We would love to stay here again. They noticed our car light was on and called us.
Stayed 1 night in Dec 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, staff & service
Room was a good size, is dated and run down especially for the price. Bathroom was quite shabby and had a shower over the bath which the shower head was to the side of the batch making showering not so comfor. Walls seem to be paper thin as can hear loud traffic and people in the other rooms. Staff were good. I didn’t use any of the amenities.
Stayed 1 night in Dec 2025

8/10 Good

Sneha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was great, spa was ok as water looked dirty, spacious rooms, good view from balconies. Things to improve i think could be having an exhaust fan in the bathroom.. and phone charging options.
Stayed 1 night in Nov 2025

10/10 Excellent

Nilaanj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room efficient service
Stayed 1 night in Nov 2025