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Holiday Inn Express Hamilton Upper James by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hamilton Upper James by IHG

Exterior
Point of interest
Free daily buffet breakfast
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1276 Upper James St, Hamilton, ON, L9C 3B3
  • Place, Lazermania
    ‪4 min drive‬
  • Place, McMaster University
    ‪9 min drive‬
  • Place, Square One Shopping Centre
    ‪39 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hamilton Upper James by IHG

A 24-hour front desk, free breakfast and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Hamilton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Holiday Inn Express Hamilton Upper James by IHG, you'll be close to McMaster University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a lift
  • 11 minutes by car from McMaster University and 12 minutes from Lake Ontario
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This Hamilton hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton

Holiday Inn Express Hamilton Upper James by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 335 out of 496 reviews
Rating 8 - Good. 101 out of 496 reviews
Rating 6 - Okay. 25 out of 496 reviews
Rating 4 - Poor. 18 out of 496 reviews
Rating 2 - Terrible. 17 out of 496 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new spotless Holiday Inn. Great breakfast spread. Helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was new and clean. Our room was very humid for some reason something I did refer to management. Otherwise everything was fine and we would stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Steffen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. Room was clean and well-equipped. Close to major highway connections and airport.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kim

Everything is very clean and staff friendly and helpful
Stayed 1 night in Jan 2026

8/10 Good

Jackie

The room was comfortable. Close to the Hamilton airport and where else we were going. The hot breakfast was ok, typical hotel breakfast. Have underground parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
GREAT
Stayed 3 nights in Jan 2026

10/10 Excellent

Rena

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. We had an early morning flight so they packed us a ToGo breakfast. Room was clean and comfortable . Underground parking was nice on a cold day
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Amenities
My room was spotless and well appointed. Ample parking with an option to park underground. Staff I dealt with were courteous and friendly. I’ll definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janette

Liked: Cleanliness, amenities, property conditions & facilities
We had an early flight. The staff member at the front desk was kind to call a taxi
Stayed 1 night in Jan 2026

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, we encountered noisy teenagers, running up and down the hallway, we reported to the front desk and was handled right away by security and hotel staff
Stayed 1 night in Dec 2025

8/10 Good

Ian

Room was very clean. Plu
Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was like new, very clean, good service
Stayed 1 night in Jan 2026

8/10 Good

john

Stayed 2 nights in Jan 2026

6/10 Okay

Dulcie

Liked: Cleanliness, staff & service, amenities
The room and hotel staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Rama, London

Stayed 1 night in Dec 2025

10/10 Excellent

Alina

Stayed 2 nights in Jan 2026

8/10 Good

Shelton

Stayed 2 nights in Jan 2026

10/10 Excellent

Cassandra

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations for our business stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie, Chilliwack

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at around 3 pm and immediately went to our room. It was very big with a king size bed, small fridge and a microwave. I think this room may have been for wheel chair access.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed

Liked: Cleanliness
Very good experiences
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness
Staff
Stayed 1 night in Dec 2025

6/10 Okay

Jeff

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
yes it was
Stayed 1 night in Dec 2025