Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Front of property – evening/night
Staircase
Executive Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Place, McMaster University
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed, City View (Fireplace)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Hamilton Hotel

Pet-friendly Hamilton hotel connected to the convention centre, steps from Art Gallery of Hamilton
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from TD Coliseum. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Art Gallery of Hamilton and Hamilton Convention Centre
  • Dogs welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
LOFT Lounge – This bar only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults and CAD 12 to 17 for children
  • Covered self-parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1014 reviews
Rating 8 - Good. 239 out of 1014 reviews
Rating 6 - Okay. 63 out of 1014 reviews
Rating 4 - Poor. 27 out of 1014 reviews
Rating 2 - Terrible. 32 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Maya

Stayed 3 nights in Jul 2025

2/10 Terrible

Abraham

I forgot
Stayed 2 nights in Jul 2025

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well kept, amazing staff, the most comfortable beds in the world. The food was great and all the staff were very professional and friendly. We have stayed three times and we will definitely stay there any time we visit Hamilton. The Club Lounge was wonderful and on the same floor as our rooms, so very convenient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Harshdeep, Brantford

Travelled with partner
Liked: Cleanliness, staff & service
stayed for one night, clean bed with glass door shower. shampoo, conditioner and body wash included in the shower. ac unit was nice and comfortable. set at 19 for the hot summer night.
Stayed 1 night in Jul 2025

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel nice staff everything was accommodated in a right way
Stayed 1 night in Jul 2025

10/10 Excellent

Dakota

Stayed 1 night in Jul 2025

2/10 Terrible

YooSang

Disliked: Cleanliness, staff & service, property conditions & facilities
Check out time was 12:00pm However 9:00 in the morning a house keeper knocked the door and came into my room while me and my girl were sleeping. It was very uncomfortable and creepy. U know what 10:00 am it happened again!!!! Not acceptable !! The manager saying sorry but that’s all!! Very poor management
Stayed 1 night in Jul 2025

8/10 Good

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Friendly staff. Clean room. Physical menu for room service would’ve been nice, kinda confusing figuring it out online.
Stayed 1 night in Jul 2025

10/10 Excellent

Izabela

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, I could walk anywhere and everywhere. We came for a concert at the First Ontario Concert hall which was pretty much in front of the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Porchheang

Stayed 1 night in Jul 2025

8/10 Good

MIichael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

10/10 Excellent

RASHID, Peterborough

Travelled with family
Liked: Amenities, property conditions & facilities
Good property
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Inside the hotel it is very nice and clean, our room had everything it needed and we were happy to see the housekeeper stopped by to make our beds and give us fresh towels. The only downside to staying here is the parking is tricky to find and in the garage it smelled like a dumpster. You have to go through the mall to get to the hotel from the parking garage and it didn’t feel that safe, it is not a super nice mall.
Stayed 2 nights in Jun 2025

8/10 Good

Gael

Stayed 3 nights in Jun 2025

10/10 Excellent

DARLENE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s very clean. Room was nice and the bed comfortable. The view off the 15th floor was nice. I liked the fact, and why we chose this hotel, because the bar and the restaurant in the hotel. Some hotels have no restaurant. It’s right downtown close to all amenities. Surroundings are a little delapitated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

TEMIDAYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

8/10 Good

Sara

Too many homeless people and closed businesses, it's not safe for anyone.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Stayed 3 nights in Jun 2025

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors constantly slamming and very noisy. The area around the hotel is replete with very sketchy individuals which makes it unsafe. The QR code to scan out of the parking garage sometimes didn’t work. Our room was clean and the beds were comfortable. Staff very helpful.
Stayed 3 nights in Jun 2025