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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Fridge, microwave, stovetop, coffee/tea maker
Exterior
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • FirstOntario Centre
    ‪3 min walk‬
  • Hamilton Convention Centre
    ‪3 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining, Balcony)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower) | 1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Dining)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1008)
The price is CHF 188
for 1 room
includes taxes & fees
22 Jul - 23 Jul
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, a quick walk to FirstOntario Centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, self parking and conference space are on-site. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Staybridge Suites Hamilton Downtown by IHG. During your stay, you're just a quick walk from FirstOntario Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Art Gallery of Hamilton and 5 minutes on foot from FirstOntario Centre
  • Pets welcome for a fee
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryley

Stayed 1 night in Apr 2025

6/10 Okay

Dwayne

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall all good. Nice stuff everyone is nice and everything is clean
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Could use some updates. Fridge froze our food but the manager was accommodating and compensated us. Overall I would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DALTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jilian

Liked: Cleanliness, staff & service, amenities
Really enjoyed our time here. The room was nice, clean. The pool was above our expectations and the perfect temperature. Easy to get in and enjoy ourselves with our son. Didn’t care for the smells in the hallway. Strong cooking odours. And the air conditioning unit in our room made a loud rattling sound. Staff was friendly and breakfast was good. Easy parking and grateful it was underground to we felt safe leaving our car there. It’s unfortunate how dirty the city is. I’ve never seen so much litter, vandalism, boarded up buildings. I wish people took more pride in their city. I would stay here again. Good hotel, reasonable price, and nice to have the kitchen facilities as an option in the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Innisfil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kaine

Liked: Cleanliness

Meh

Was ok. Surprised I have to pay a 250 deposit because booked on hotels.com. But if booked direct it’s 75. Almost insulting. The neighborhood is horrible with drug use and homeless. Front desk isn’t most accessible. I guess was a ok stay. Won’t come again.
Stayed 1 night in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

RYAN

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

Phalla

Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Deidre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Antonella

Travelled with family
Liked: Cleanliness

Stay Feb 28 to Mar 2

Overall good. Person working the front reception night shift, both nights had attutude when being asked questions and upin checkin. Wasn't welcoming or friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

6/10 Okay

Erin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

mini

Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely room, King Suite room and kitchen had plenty of space to feel like a comfy getaway. Hess Village and Art Gallery very close. First Ontario Centre and also a comedy club were options to check out. Breakfast was delicious, lots of comfortable seating available. The only thing I would mention for the people who are light sleepers, it is technically a downtown area so you do hear traffic noise throughout the night. I’m a deep sleeper so it didn’t bother me.
Stayed 1 night in Feb 2025

10/10 Excellent

Marieka

Stayed 1 night in Feb 2025