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TownePlace Suites by Marriott Hamilton

3.5 star property

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Meeting facility
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Place, Lazermania
    ‪19 min walk‬
  • Place, Canadian Football Hall of Fame & Museum
    ‪5 min drive‬
  • Place, Mohawk College
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn Express Hamilton Upper James by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 422 reviews
The price is CHF 97
includes taxes & fees
1 Mar - 2 Mar
Holiday Inn Express Hamilton Upper James by IHG

About this property

TownePlace Suites by Marriott Hamilton

This smoke-free hotel features an indoor pool, a 24-hour business centre and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

50-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

TownePlace Suites by Marriott Hamilton's great location gets high marks from our customers. During your stay, you'll be close to Art Gallery of Hamilton. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by car from Albion Falls and 7 minutes from Art Gallery of Hamilton
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. An indoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott Hamilton. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hamilton hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay), plus a one-time cleaning fee of CAD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay) plus a one-off CAD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at TownePlace Suites by Marriott Hamilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 564 out of 746 reviews
Rating 8 - Good. 124 out of 746 reviews
Rating 6 - Okay. 35 out of 746 reviews
Rating 4 - Poor. 14 out of 746 reviews
Rating 2 - Terrible. 9 out of 746 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great kitchen
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2025

8/10 Good

scott

Stayed 5 nights in Nov 2025

6/10 Okay

Imtiaz

Business traveller
Disliked: Cleanliness, amenities
The room was not in good condition they did not have basic amenities like soap i had to ask for them and also the bed was making terrible noise while sitting or shifting some of the wooden planks or boards were loose house keeping did not pay attention to this i will not be staying at this place and i don't recommend it
Stayed 2 nights in Nov 2025

6/10 Okay

Don

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was amazing. The rating would be higher, but the facility suggested how they should be rated. EVERYWHERE. Including on napkin dispensers. Desperate and tacky.
Stayed 1 night in Nov 2025

8/10 Good

Ernie

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful courteous staff. Love using the pool and gym. Room was clean. The design/layout of the room is easy to get around and comfortable. We enjoy the seating area in the lobby and the ability to go out on the patio area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Felipe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean. The staff was great! This place was spotless...Would recommend 100%
Stayed 1 night in Oct 2025

10/10 Excellent

Nyahna, North Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property are lovely, rooms are very spacious, clean, and modern! Will definitely be back!
Stayed 5 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean…
Stayed 1 night in Oct 2025

10/10 Excellent

Selan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff couldn't keep up with the breakfast crowd
Stayed 1 night in Oct 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, no issues. Everything was clean and comfortable.
Stayed 5 nights in Sep 2025

8/10 Good

Les

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

JOHN

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolette

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 14 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 14 nights in Sep 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly Breakfast was wonderful Room very nice and clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Connor

Stayed 1 night in Sep 2025