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SureStay Plus by Best Western Covington

2.5 star property

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Photo gallery for SureStay Plus by Best Western Covington

Lobby
Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room) | Dining room
Property amenity
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor) | In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
625 N Highway 190, Covington, LA, 70433
  • Place, Lakeview Regional Medical Center
    ‪3 min drive‬
  • Place, Avala Hospital
    ‪3 min drive‬
  • Place, Ochsner Health Center For Children - Covington
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor)

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.0 out of 10
Good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room)

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, First Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Second Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, First Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Bed Second Floor/Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 4

1 Queen Bed, Non-Smoking, Second Floor, Jetted Tub, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Second Floor, Kitchenette, Living Room, Wi-Fi

  • Sleeps 2

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About this property

SureStay Plus by Best Western Covington

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
SureStay Plus by Best Western Covington offers 73 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Covington. During your stay, you'll be close to Lakeview Regional Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Avala Hospital and a few minutes from Lakeview Regional Medical Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus by Best Western Covington offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Covington. Free self parking is available.

This Covington hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Plus by Best Western Covington.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Northpark
Best Western Northpark Covington
Best Western Northpark Inn
Best Western Northpark Inn Covington
Northpark Inn
Best Western Covington
Covington Best Western
Best Western Covington Hotel
Best Western Covington
Surestay Plus By Covington
SureStay Plus by Best Western Covington Hotel
SureStay Plus by Best Western Covington Covington
SureStay Plus by Best Western Covington Hotel Covington

SureStay Plus by Best Western Covington Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 990 reviews
Rating 8 - Good. 280 out of 990 reviews
Rating 6 - Okay. 123 out of 990 reviews
Rating 4 - Poor. 103 out of 990 reviews
Rating 2 - Terrible. 121 out of 990 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Salihah

Stayed 1 night in Jan 2026

2/10 Terrible

robert anthony, chicago

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shameful place!
Stayed 1 night in Jan 2026

4/10 Poor

Vivian

Stayed 2 nights in Dec 2025

10/10 Excellent

Cristyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Polite staff. Plenty of towls. Clean room.
Stayed 3 nights in Dec 2025

2/10 Terrible

Angela Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did not stay. The first room smelled of mold and mildew and there was black mold growing around the tub. The moved us to another room and it was worse with the mold smell and the AC made a crazy noise. This hotel needs a major refurbishment. Staff was very understanding and said they would refund my money. I would not recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey, Ponchatoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet clean and not too far from Broadway and Opry Mills which we enjoyed
Stayed 5 nights in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
The room was disgustingly dirty and the bathroom door wouldn’t even close. I walked into the lobby and the manager was sitting barefoot on the couch. I had to cancel the stay. Never again.
Stayed 4 nights in Nov 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down room and dirty moldy tub.
Stayed 2 nights in Nov 2025

2/10 Terrible

Karly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I don’t usually write reviews but this was beyond awful. Pictures are grossly misleading, I should have read reviews. Filthy rooms. My kids feet were black from walking barefoot on the laminate floors in our room in less than 30 minutes. Visible mold in the bathrooms. Nasty microwave that hadn’t been cleaned in months so black mold all throughout the inside. “Hot breakfast” was an absolute joke. I wouldn’t go back if you paid me.
Stayed 1 night in Nov 2025

2/10 Terrible

Stella Christine

Disliked: Cleanliness, property conditions & facilities
Mold on walls and tub Rusted light fixtures and lamps. Rusted interior of microwave. Never stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Payton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room very clean and comfortable. Perfect for the night and the ac wasn’t a bother I stayed cool all night
Stayed 1 night in Oct 2025

8/10 Good

Monica Jimmie

Stayed 1 night in Nov 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not check in, got to room and smelled of smoke and mold!!!!
Stayed 5 nights in Oct 2025

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in clerk very rude and snarky. I had originally requested a room on the 1st floor. His reply: "they don't look at that!" I asked for assistance (I am 69 y/o) and his response: "We don't have anyone. I'm the only one here!" The toilet back up not once but twice on the 1st day and then again on the 2nd day. The response time was not very prompt. The room was not very clean. I've attached 2 pictures of the trash in the bathroom. The trash in the corner was there when I checked in and was there when I checked out. There was a small bug in the bathroom. No one came to clean the room, empty trash, or leave clean bath linens. I had to request it.
Stayed 4 nights in Oct 2025

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating. The bed was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I checked in after 7. All good. Unloaded the car and headed out to a function. Returned and noticed the light in the bathroom rapidly blinked. Unable to leave it on, confined in a small room with a light blinking probably 4 times a second. Turn light out and take a bath. Each time a bath is taken when you drain the tub, clumps of hair comes out of the drain as the water trickles down. Disgusting. Sheets were clean but the mattress sheet had the filthiest black spot on it. Didn't want to sleep in that bed. In the morning, towel man beating on the door. The safety bolt on the door is missing. Finally took a chance to open the door to see what he wanted. Thankfully he was there to pick up dirty towels. Did not understand a word he said but I gave him the towels. I was gone all day but each morning there was no staff on duty. A box at the front desk to leave your key card if checking out but no one on duty to answer any type question. Only time I saw any one at the front desk was when I checked in. Half of the entry driveway is nothing but potholes. After the rain you better drive around the standing water because you might bust a tire. By far the WORST stay I have ever had. Best Western should be ashamed to be their name on this establishment.
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Stayed 2 nights in Oct 2025

4/10 Poor

Deondra

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

VIRGIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

2/10 Terrible

Dominique

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reeked of mold the restroom didn’t work had to walk to the lobby to use restroom
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was very friendly. Hotel bath and bed in poor shape.
Stayed 1 night in Oct 2025

4/10 Poor

Tess

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible hotel, the bathroom door had tape on it and would NOT close. The room smelled musty. The floor would turn your feet black. There was mold in the shower and rust all over the door frames. I had to clean out the drawers prior to putting our clothes in it. The free breakfast was a joke and hardly any options. The staff was friendly and bed were comfortable and that’s why I’m not giving it a worse review.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we drove around back of the property and around a group of people playing sports in the parking lot and sitting outside with music and piles of alcohol containers. Our first rooms toilet was broken. Our second room was full of cigarette smoke and could not stay because my child’s allergies. The only other option was next door to the party at the end of the property. There was no suggestion on how to fix it or an option to get a refund. Horrible service and $250 down the drain.
Stayed 1 night in Oct 2025

6/10 Okay

Bert

Liked: Cleanliness, room comfort
The bed was good. The shower was good. TV worked.
Stayed 1 night in Oct 2025