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Crowne Plaza Hangzhou Riverside by IHG

4.5 star property

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Photo gallery for Crowne Plaza Hangzhou Riverside by IHG

Enjoy a comfortable stay in this stylish room with a large bed, a small table, and a city view.
Relax in this stylish living room with a city view, featuring a sofa, armchair, coffee table, and flat-screen TV.
Enjoy a city view from the large window, relax on the comfortable sofa, and unwind in the stylish room.
Stunning urban high-rise with a grid-like facade and waterfront views.
Experience the grandeur of our lobby, featuring a high ceiling, large windows, and polished floors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
No. 888 Ke Ji Guan Street, Binjiang District, Hangzhou, Zhejiang, 310051
  • Hangzhou Olympic Sports Center
    ‪2 min drive‬
  • Wushan Night Market
    ‪8 min drive‬
  • West Lake
    ‪8 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | 1 bedroom, desk, laptop workspace, free WiFi

Premium Room, 1 King Bed, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds (Qianjiang CBD View)

Standard Room, Multiple Beds (Qianjiang CBD View) | 1 bedroom, desk, laptop workspace, free WiFi

Standard Room, Multiple Beds (Qianjiang CBD View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Presidential Studio Suite

1 bedroom, desk, laptop workspace, free WiFi

Presidential Studio Suite

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, River View (Lounge Access)

1 bedroom, desk, laptop workspace, free WiFi

Executive Room, 2 Single Beds, River View (Lounge Access)

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Lounge Access)

Standard Room, 1 King Bed, River View (Lounge Access) | 1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, River View (Lounge Access)

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed, River View

1 bedroom, desk, laptop workspace, free WiFi

Business Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

1 bedroom, desk, laptop workspace, free WiFi

Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

  • 150 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite, 1 Bedroom, River View (Living Area)

Business Studio Suite, 1 Bedroom, River View (Living Area) | 1 bedroom, desk, laptop workspace, free WiFi

Business Studio Suite, 1 Bedroom, River View (Living Area)

  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

1 bedroom, desk, laptop workspace, free WiFi

Standard Room (Upgraded)

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Qianjiang CBD View)

Standard Room, 1 King Bed (Qianjiang CBD View) | 1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed (Qianjiang CBD View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Hangzhou Riverside by IHG

Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants
3 restaurants, a fitness centre and 24-hour room service are available at this smoke-free hotel. Self parking is free. Other amenities include concierge services, a 24-hour front desk and a banquet hall. Change of towels is available on request
Crowne Plaza Hangzhou Riverside by IHG offers 307 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
With your stay at Crowne Plaza Hangzhou Riverside by IHG, you'll be connected to the convention centre and within walking distance of Hangzhou Olympic Sports Center. Free self-parking, 3 restaurants and a gym are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Wushan Night Market and 9 minutes from West Lake
There are 3 restaurants on site. The luxury Crowne Plaza Hangzhou Riverside by IHG also features a fitness centre, concierge services, and 24-hour room service. Free self parking is available. A complete renovation of Crowne Plaza Hangzhou Riverside by IHG was completed in January 2023.

This 4.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Crowne Plaza Hangzhou Riverside by IHG has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 120 per person
  • 3 restaurants

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room

More

  • 21 floors
  • Banquet hall
  • Built in 2023
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hangzhou Binjiang an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hotel
Crowne Plaza Hangzhou Riverside an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hangzhou
Crowne Plaza Hangzhou Riverside by IHG Hotel Hangzhou

Crowne Plaza Hangzhou Riverside by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024

8/10 Good

tiffany

Stayed 3 nights in Apr 2024

10/10 Excellent

KEIZO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024