The Silk Lakehouse, Shangri-La Hangzhou
4.5 star property
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Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou
Popular amenities
- Bar
- Pool
- Housekeeping
- Breakfast available
- Laundry
- Air conditioning
Explore the area
78 Beishan Road, Hangzhou, Zhejiang, 310007
- West Lake1 min drive
- Zhejiang University Yuquan Campus4 min drive
- Lingyin Temple6 min drive
- Hangzhou (HGH-Xiaoshan Intl.)35 min drive
Room options
View all photos for Serenity Suite, Garden View
Serenity Suite, Garden View
- 68 sq m
- Sleeps 4
- 1 King Bed
View all photos for Romance Room, Garden View
Romance Room, Garden View
- 57 sq m
- Sleeps 4
- 1 King Bed
View all photos for Twin Room, Garden View
Twin Room, Garden View
- 43 sq m
- Sleeps 3
- 2 Single Beds
View all photos for Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
- 43 sq m
- Sleeps 3
- 1 King Bed
View all photos for Premier Room, Lake View
Premier Room, Lake View
- 47 sq m
- Sleeps 4
- 1 King Bed
View all photos for Room, Lake View
Room, Lake View
- 43 sq m
- Sleeps 3
- 1 King Bed
View all photos for West Lake Suite
West Lake Suite
- 68 sq m
- Sleeps 4
- 1 King Bed
View all photos for Romance Room, Lake View
Romance Room, Lake View
- 57 sq m
- Sleeps 4
- 1 King Bed
View all photos for Premier Room, Garden View
Premier Room, Garden View
- 42 sq m
- Sleeps 4
- 1 King Bed
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About this property
The Silk Lakehouse, Shangri-La Hangzhou
Luxury hotel with 24-hour health club and rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a conference centre are on-site.
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an indoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Silk Lakehouse, Shangri-La Hangzhou, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
- Free Wi-Fi (speed: 50+ Mbps)
- Enjoy a bite to eat at Living Room by Alan Yu, a fine-dining restaurant with garden views
- Buffet breakfast served daily for a fee
- Take a swim in the indoor pool
- Services include a lifeguard on-site, dry cleaning/laundry and a concierge
- On-site recreation includes a 24-hour gym, complimentary bicycles and yoga classes
- Steps from West Lake and a 3-minute drive from Zhejiang University Yuquan Campus
The Silk Lakehouse, Shangri-La Hangzhou offers its guests an indoor pool, a 24-hour health club, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Business amenities include 3 meeting rooms and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Silk Lakehouse, Shangri-La Hangzhou.
This Art Deco Hangzhou hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Living Room by Alan Yu – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Limo/town car service
- Onsite parking includes off-street options
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 312 for adults and CNY 156 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
Restaurants on site
- Living Room by Alan Yu
Things to do
- 24-hour health club
- Bicycle storage
- Fitness classes
- Free bicycle rentals
- Indoor pool
- Pilates classes
- Yoga classes
Family friendly
- Children's dinnerware
- Free cot
- Indoor pool
- Lifeguards on site
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 3 meeting rooms
- Conference centre
Outdoors
- Garden
- On the waterfront
- Pool loungers
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Braille/raised signage
- Front entrance ramp
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
- Wheelchairs on site
More
- 1 building
- 4 floors
- Art Deco architecture
- Banquet hall
- Built in 2025
- Comprehensive food waste policy
- Comprehensive recycling policy
- Eco-friendly cleaning products used
- Lifeguards
- Local artist showcase
- Local culture and ecosystem education
- Reception hall
- Rooftop garden
- Smoke-free property
- Water dispenser usage encouraged
Room amenities
Bedroom
- Blackout drapes
- Free cot
- Pillow menu
- Premium bedding
Bathroom
- Children's robes
- Children's slippers
- Designer toiletries
- Dressing gowns
- Hair dryer
- Heated bathroom floor
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- IPad
- LCD TV with satellite channels
Food and drink
- 24-hour room service
- Champagne service
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Connecting rooms available
- Eco-friendly toiletries
- Electrical adapters
- Heating
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The Silk Lakehouse, Shangri-La Hangzhou
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 583 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately CNY 312 for adults and from CNY 156 for children
- Rollaway bed fee: CNY 583 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
We should mention
- Pool access available from 6:00 AM to 11:00 PM
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou
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