See all properties

Alisa Hotel & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Alisa Hotel & Spa

Premium bedding, minibar, in-room safe, desk
Miscellaneous
Shower, free toiletries, hair dryer, bathrobes
Interior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Opera House
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite with Balcony, Double Bed

Premium bedding, minibar, in-room safe, desk

Suite with Balcony, Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, City View

Premium bedding, minibar, in-room safe, desk

Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Triple Suite, Private Balcony

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Triple Room, City View

Premium bedding, minibar, in-room safe, desk

City Triple Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite with Balcony, Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains
Hanoi Royal Palace Hotel 2
Old Quarter
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 4,482 reviews
The price is CHF 34
includes taxes & fees
6 Jun - 7 Jun
Hanoi Royal Palace Hotel 2

About this property

Alisa Hotel & Spa

Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business centre and concierge services are on-site.
Alisa Hotel & Spa offers 32 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Alisa Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House
  • Airport shuttle service available for a fee
Alisa Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Spa services, a library, and gift shops/newsstands are also featured at the business-friendly Alisa Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Alisha Hotel Restaurant – This buffet restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alisha Hotel Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Treatment room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Alisa Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 78 reviews
Rating 8 - Good. 22 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sugeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service were EXTRAORDINARY! Would stay here again!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful in organising transfers and recommendations
Stayed 2 nights in Jun 2025
Verified

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big & comfortable bed, friendly staff. Do recommend!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ponekham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and ready to assist our requesrs.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

buk

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Vilavanh

Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bing

Liked: Cleanliness, property conditions & facilities
It is close to the Opera House in old town and seafood buffets .
Stayed 1 night in May 2023
Verified

10/10 Excellent

Linda H

Liked: Cleanliness, staff & service
Lovely staff at the reception desk very charming and helpful
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.
Verified

6/10 Okay

Marie

Liked: Cleanliness, staff & service
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Stayed 1 night in Apr 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Stayed 4 nights in May 2023
Verified

8/10 Good

Lai Fun Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Liyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice interior and fast service and respond from staff. Recommended
Stayed 1 night in Sep 2024