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Capella Hanoi

5.0 star property

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Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries
Royal Opera Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Front of property
Junior Suite | Living area | 65-inch LED TV with satellite channels, TV, iPad
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym

Explore the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Hanoi Opera House
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite (Capella)

Suite (Capella) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Capella)

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Suite (Opera)

  • 194 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royal Opera Suite

  • 123 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Terrace (Opera)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Suite (Opera)

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Suite

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sofitel Legend Metropole Hanoi

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1001)
The price is CHF 207
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Sofitel Legend Metropole Hanoi

About this property

Capella Hanoi

Luxury hotel connected to a shopping centre in Hanoi with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Capella Hanoi. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and 3 restaurants are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Backstage, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body treatments at Auriga Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Hanoi Opera House and 6 minutes on foot from Hoan Kiem Lake
Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi.

This Art Deco Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Backstage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diva's Lounge – This cocktail bar specialises in Vietnamese cuisine and only serves light fare. Open daily.
Koki – On-site restaurant. Open daily.
The Hudson Rooms – On-site fine-dining restaurant. Open daily.
The Hudson Rooms – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • IPad
  • IPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capella Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 5197500 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 5197500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Capella Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 54 reviews
Rating 8 - Good. 3 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel Abraham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
Stayed 1 night in Nov 2024

10/10 Excellent

NECDET EMRE, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. Especially decoration is state of art.
Stayed 2 nights in Feb 2025

10/10 Excellent

GILMAR

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous suites & the team are wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply outstanding and over the top service !

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Kai, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in May 2024

10/10 Excellent

Conrad Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Apr 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort

Ridiculous. In a good way.

Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Helmut

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023