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Aparthotel

Fraser Residence Hanoi

Property class: 5 and above
VIP Access

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Photo gallery for Fraser Residence Hanoi

Deluxe Room, 2 Bedrooms | Living area | 49-inch LED TV with cable channels, TV
Creator video
Outdoor pool
Lobby
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5C Do Nhuan Street, Xuan Dinh Ward,, Bac Tu Liem District, Hanoi, 100000
  • Place, Hoang Thon Church
    ‪15 min walk‬
  • Place, West Lake
    ‪5 min drive‬
  • Place, Chua Vạn Nien
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio

Executive Studio | In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, Multiple Beds

Premier Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Premier Room, Multiple Beds

  • Park view
  • 138 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Bedrooms

  • Park view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Living area | 49-inch LED TV with cable channels, TV

Penthouse

  • Sleeps 12
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom

49-inch LED TV with cable channels, TV

Deluxe Twin Room, 1 Bedroom

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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  • Kitchen
  • Washing machine
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includes taxes & fees
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About this property

Fraser Residence Hanoi

Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, massage/treatment rooms and a children's pool. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and an LED TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Fraser Residence Hanoi offers 216 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. 49-inch LED televisions come with premium cable channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Our customers tell us that they can't get enough of the helpful staff at Fraser Residence Hanoi. During your stay, you'll be close to Vietnam Museum of Ethnology. Features include free WiFi in public areas and free valet parking, plus an outdoor pool. This luxury aparthotel has 216 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Just a 4-minute drive from Vietnam Museum of Ethnology and 8 minutes from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Fraser Residence Hanoi offers its guests a kids' pool, an outdoor pool, a steam room, and a 24-hour fitness centre. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Fraser Residence Hanoi. Valet parking is free.

This 5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Fraser Residence Hanoi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 49-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift (120 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 216 units
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 350000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 1300000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Fraser Residence Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Fraser Residence Hanoi Hanoi
Fraser Residence Hanoi Aparthotel
Fraser Residence Hanoi Aparthotel Hanoi

Fraser Residence Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 130 out of 152 reviews
Rating 8 - Good. 16 out of 152 reviews
Rating 6 - Okay. 3 out of 152 reviews
Rating 4 - Poor. 1 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.8/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and exactly like the pictures advertised. Super pleased with my short stay but will def be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean room, well equipped. The washing machine was convenient. Had lunch at the restaurant when we arrived and Ricardo was amazing and very helpful. Breakfast was great, they change the Asian dishes on a daily basis, which was great. Only small issue is there's only one coffee machine and even though there was a jug of coffee on the side, can get pretty crowded during busy times. Location was a bit far from the centre but it was what we wanted. Going to the old quarter was easy and cheap with Grab. There's also a mini mart across the street if you need to buy basic necessities. Staff were great, friendly and helpful. Only niggling thing is they only give one key card and despite asking for another one, told it's standard to only issue one. Means that my husband and I have to pretty much stick together, which was inconvenient especially since we need it to operate the lift as well. So when we just came back from a day out and he wanted to have a smoke first, either i'd have to hang around with him or he had to take me upstairs first before going back down. All in all, still good and would definitely stay there again if we ever visit the city again in the future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice Hotel. The staff was very kind and helpful tha k you very much for looking after us.
Stayed 6 nights in Oct 2025

2/10 Terrible

Tuan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JK

Stayed 3 nights in Jun 2025

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

Edita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel/apartment We had a room on higher floor and it was beautiful. Our room was equipped with kitchenette and little washing machine. Daily cleaning was immaculate. Hotel is located outside of major touristy areas but short drive with Grab. Breakfast was good with decent numbers of options
Stayed 2 nights in May 2025

10/10 Excellent

Elhadj

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Kai Hsien

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Superb property. Clean and spacious. Unfortunately things like the penthouse still not opened after such a long time.....
Stayed 3 nights in Apr 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, room comfort

The place to stay

Awesome Hotel. I recommend it to everyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad Ridzhal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful , room is huge with nice view , gym and pool are nice too , breakfast buffet is not expensive after the vip discount
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Teong

Stayed 7 nights in Apr 2025

10/10 Excellent

Donam

Liked: Cleanliness, property conditions & facilities
Was one of the best places i stayed in will come back
Stayed 4 nights in Apr 2025

10/10 Excellent

Allen E

Liked: Cleanliness, amenities, property conditions & facilities
They have good communication and very clean
Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Residence was very well maintaied and clean. My stay was excellent!
Stayed 11 nights in Mar 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was brand new, pristine and well organized. The pool was the nicest pool I have been in. Definitely will be staying there the next time that I am in Hanoi
Stayed 1 night in Mar 2025

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jan 2025

10/10 Excellent

Minghao

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great staff. Very comfortable beds. Huge rooms. And great guest lounge.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation
Stayed 4 nights in Dec 2024

8/10 Good

Swarnadip

Liked: Cleanliness, room comfort

Very new apart hotels in West Lake area

Great modern apart hotel with all amenities you need for a short trip. Location is a bit off - specially if you’re tourist as most activities take place around the Old Quarter are which is 30mins by cab. Though sauna and steam rooms are small, they are open 24/7. Mart is located just across the street and there is a nice local market just 5mins walk away. Rooms are very spacious and well cleaned. The room service and housekeeping staff are really nice. Overall we had a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is excellent. From building to room to staff are all excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is excellent. From building to room to staff are all excellent.
Stayed 4 nights in Nov 2024