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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Front of property
Property video
Outdoor pool
Lobby
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Spa

Explore the area

View in a map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Twin Internal Window

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Double Internal Window

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 461 out of 533 reviews
Rating 8 - Good. 55 out of 533 reviews
Rating 6 - Okay. 14 out of 533 reviews
Rating 4 - Poor. 1 out of 533 reviews
Rating 2 - Terrible. 2 out of 533 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff, especially the managers, are exceptional. The managers are attentive and very helpful with all our needs. Breakfast was good with adequate variety to choose from. Their service is above and beyond. We will feel like VIP.
Stayed 3 nights in May 2025

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really unhappy with this hotel and had left a review stating as such originally because a staff member grabbed me when I refused to fill out their comment card as I was rushing to the airport in addition to a poorly maintained internal room. The hotel offered me a small refund (equivalent to 10 percent) in response which I appreciate. But honestly I regret taking the refund because the manager was very aggressive and constantly messaged me to take down my review, I had to block their number. I would continue to discourage anyone from staying here.
Stayed 6 nights in Apr 2025

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaint. We had a great stay. The staff are super friendly and helpful!
Stayed 3 nights in May 2025

10/10 Excellent

Khanh

Stayed 1 night in May 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in the center of Hanoi a beautiful boutique hotel The manage assistant manager front desk restaurant staff porters Sps staff are all efficient friendly hospitable professionals I highly recommend this hotel to everyone my friends and family Special mention to the manager who gave a a free coupon for the sps Thank you our gratitude
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say, I travel quite a bit and the Grand Hotel du Lac in Hanoi was spectacular. Gorgeous lobby, rooms and eating area. Yet what is even more amazing about this Hotel is the staff. Everyone speaks perfect English and is extremely courteous and helpful. Lily and Jack were especially instrumental in helping me navigate around the city. They added me to a WhatsApp chat and were extremely accommodating, responsive and easy to get a hold of, calling me cabs several times. They negotiated with the can driver on my behalf and when I didnt have time to go back to the hotel day of my return they arranged to have my luggage sent to the airport and coordinated so it showed up exactly when I arrived. If you’re looking for a place to stay in Hanoi, look no further. Love this place and all the staff!
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, reasonable price. The buffet breakfast with view to the church is 100/10.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy, Alhambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and the location is great. Spacious room and comfortable bed.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location. Staff were amazing and we felt very looked after. Omelettes at breakfast were our highlight.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean. Great staff and service. Great location. I would stay again.
Stayed 5 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not say enough about this hotel or the staff. From the moment you walk in they are smiling and helping you with anything you need. The breakfast is great and it’s such a nice vibe. Special shout out to Thomas who made my short stay a great one. Highly recommended!!!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay in Hanoi

Amazing service , friendly staff , supper clean.
Stayed 2 nights in May 2025

10/10 Excellent

Cullum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible 5 night stay at the Grand Du Lac. The rooms were very nice and comfortable (particularly the big bed) and the amenities were all clean and well maintained. A special Thankyou to all the staff who went above and beyond to make our stay unforgettable - organising car transfers, tours to Ha Long Bay and all the yummy food recommendations. Overall the best feature was the location. Grand Du Lac is situated on a quieter side street, which had limited traffic and road noise, perfect for those sleep ins. Yet it was only a 1 minute walk to the church and start of the busyness/shopping areas. Would highly recommend! 10/10
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 3 nights in Apr 2025

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great funky property loved it a lot, staff awesome. Restaurant has excellent dinner options and breakfast included huge variety
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Staff was super attentive. Bathrooms were a little moldy
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central hotel with fantastic staff. Wonderful breakfast selection. Would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Great service and location
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexander, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the heart of old quarter in Hanoi, walkable to the most turism attractions, around the corner of St. Joseph Cathedral, close to shopping and restaurants, safe neighborhood, hotel is clean, excelent friendly staff, recomended this Hotel 100%
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT service - friendly staff, great location. Everyone was so helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very nice location and friendly staff. Room was a little small but the hotel is well kept and clean.
Stayed 3 nights in Apr 2025