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Grandiose Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Grandiose Hotel & Spa

Suite | 1 bedroom, premium bedding, minibar, in-room safe
Lobby lounge
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9-11 Lieu Giai, Ba Dinh, Hanoi
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min walk‬
  • Place, West Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grandiose Hotel & Spa

2 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grandiose Hotel & Spa offers 68 accommodations with Hot tubs and minibars. Beds feature premium bedding. Premium digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club, a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they enjoy the overall property condition at Grandiose Hotel & Spa. During your stay, you're just a quick walk from Embassy of Japan. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to hot stone massages, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Embassy of Japan and 5 minutes on foot from Lotte Center Hanoi
  • Airport shuttle service available for a fee
Grandiose Hotel & Spa offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and a terrace are also featured at the business-friendly Grandiose Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 500000 for adults and from VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Grandiose Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Grandiose Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 281 reviews
Rating 8 - Good. 91 out of 281 reviews
Rating 6 - Okay. 22 out of 281 reviews
Rating 4 - Poor. 1 out of 281 reviews
Rating 2 - Terrible. 9 out of 281 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff and amenities were great. Would stay at this hotel again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Room was great, especially for the price. Great service.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & room. And wonderful breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean, shower head lacks the water pressure, pleasant wood color themed room, comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicole Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and friendly
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning was tasty.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!
Verified

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Been to Hanoi almost 25 times. Nice rooms but the lobby is terrible and only one of the staff really cares. Gym is a terrible design and bad equipment, the sauna is completely ignored and no staff….i will not stay again, pay a little extra and stay and Lotte.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay away

the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Jisun

Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Euiyoung

Disliked: Staff & service

Do not book here on an important day

Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Yukihide

Liked: Cleanliness, amenities, property conditions & facilities
何よりも清潔で、朝食もベトナムスタイルが良かった
朝の一品目
朝の二品目
素敵な玄関
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Hiroshi

写真で
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kaihou

Liked: Cleanliness, staff & service, amenities
料理が美味しいんだ、スタッフさんも親切丁寧でした。まだ、泊まりたいです♪
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

HIRONOBU

Liked: Cleanliness, staff & service, property conditions & facilities
当ホテルに３泊したが、良い意味でコンパクトにまとまっている過ごしやすいホテル。受付の方々の愛想が良く好感を持てる。リンラン通りも近くベトナム料理や日本食のお店にも困らない立地。スパも徒歩圏内で幾つかあるので観光で疲れたらヘッドスパ、フットスパ、ボディマッサージなど気軽にコスパ良く立ち寄れるのも嬉しい。朝食は近所のフォー屋に入り浸ってしまったので評価はなし。設備としては、部屋のトイレにウォシュレットがついているのが良い。サークルKが近くにあるのでちょっとした買い物にも助かる。日本大使館が近いので、日本人であれば万が一の際の安心感が持てるのではないかと思う。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Michiko

Liked: Cleanliness
Disliked: Amenities
地下に有るスパは全く良くは無かったです そのほかは満足です
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities
スタッフが親切だった
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

KAZUHIRO

Disliked: Staff & service
朝食レストランのスタッフが無駄話が多く、気が付かない事が多い
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, property conditions & facilities
ロッテマートや日本食店も近く良かった
Stayed 3 nights in Aug 2025
Verified

8/10 Good

EIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利です
Stayed 1 night in Apr 2025