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Victor Gallery Hotel & Spa

5.0 star property

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Photo gallery for Victor Gallery Hotel & Spa

A grand lobby with a curved staircase, a reception desk, and a plush sofa.
Creator video - submitted by anuroop-sahu
A hotel with a large bow decoration, a sign for Victor Gallery Hotel & Spa, and a Christmas tree.
A restaurant with tables set for dining, chairs, and a TV mounted on the wall.
A tray with four bottles of Church Hotel fragrance, a white towel, and a white flower.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

View in a map
95 - 97 Hang gai street, old quarter Hoan Kiem Ward, 93-95B 11, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Classic Double or Twin Room (Internal window)

A hotel room with a bed, bedside tables, a desk, and a chair.

Classic Double or Twin Room (Internal window)

9.4 out of 10
Exceptional
(57 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, City View

A hotel room with two beds, a desk, and a chair.

Premium Double or Twin Room, City View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for King double room with city view

A hotel room with a bed, a nightstand, a lamp, and a window with decorative glass panels.

King double room with city view

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms, City View

A hotel room with a bed, a nightstand, a lamp, and a window with decorative glass panels.

Family Room, Connecting Rooms, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

A modern hotel room with a large bed, a glass table with flowers, a nightstand with a lamp, and a decorative wall panel.

Honeymoon Room, 1 King Bed, Bathtub, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Victor suite room with Balcony

A hotel room with a bed, desk, chair, and a TV on the wall.

Victor suite room with Balcony

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

A modern hotel room with a large bed, a desk with a TV, and a balcony with a view.

Panoramic Room, 1 King Bed, Balcony, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Or Twin Room With Internal Window

A hotel room with two beds, a nightstand, a lamp, and a closet.

Classic Double Or Twin Room With Internal Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite Room With City View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Honeymoon Suite Room With City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Panoramic Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Victor Gallery Hotel & Spa

This hotel features a full-service spa, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Victor Gallery Hotel & Spa offers 100 shared accommodations with air conditioning, minibars and espresso makers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Victor Gallery Hotel & Spa's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at Victor Family restaurant, a family restaurant that serves Vietnamese cuisine
  • Self-parking available for a fee
  • Indulge with aromatherapy, hot stone massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Hoan Kiem Lake Weekend Walking Street and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Victor Gallery Hotel & Spa offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Victor Gallery Hotel & Spa was completed in January 2025.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Victor Family restaurant – This family restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 399,000 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Bicycle tours
  • Books
  • Farming classes
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2025
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Office
  • Phone
  • Printer
  • Recycling
  • Safe
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2027 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 1 July to 31 December:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 999000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1799000
  • New Year's Day (1 January) Gala Dinner per adult: VND 1799000
  • New Year's Day (1 January) Gala Dinner per child: VND 899000 (up to 8 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 399000 per day
  • Rollaway bed fee: VND 999000 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Victor Gallery Hotel & Spa offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number +8498567533

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Victor Gallery Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 883 reviews
Rating 8 - Good. 60 out of 883 reviews
Rating 6 - Okay. 45 out of 883 reviews
Rating 4 - Poor. 34 out of 883 reviews
Rating 2 - Terrible. 33 out of 883 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well located hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities
The staff were very extremely friendly and nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kim Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, and friendly staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room! AC and wifi were good! Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the old quarter, staff was very friendly and helpful. They provided great recommendations and helped organize our transport as well!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Merryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staffs are all so lovely, especially henry! Highly recommended
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Imane

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff. Location is perfect!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the staff was very helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has great service and Vivian really nice service.. She is so cute and good speaking English.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very nice to us. Lovely central hotel at a great price. Only limitation was some travel companies won’t come to the door but will pick up 1 minute walk away.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
great staff and speedy efficient room service
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Mousa

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was in a very poor condition, stains on every furniture everywhere in the hotel. But the location was great. Close to many must go places in the city.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness
Adequate breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sann

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Henry and the all the staffs are very helpful and kind. We stayed twice during our Hanoi visit snd will stay again in future.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, clean rooms, great location.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is excellent and the hotel was clean and well presented. The staff were very friendly and helpful. Would recommend.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Very nice hotel Excellent location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sann

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We will come back after Da Nang visit. Ryan and Henry, reception staff are very helpful and willing to help us.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sunam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not so fast but acceptable. Staff were the best, very kind. Best best place.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Staff wonderful!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Staff incredibly helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Va

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located. It is right by Hoan Kiem Lake. There are many restaurants and shops nearby. Front desk person was very nice and helpful. The room was clean and roomy. We will definitely return. Highly recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
All staff was helpful and courteous and worked to make my stay pleasant. Good included breakfast. Good location to walk to the lake. I would stay again.
Stayed 6 nights in Feb 2026