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La Storia Ruby Hotel

2.5 star property

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Photo gallery for La Storia Ruby Hotel

Junior Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains
Reception
Exterior
Shower, rainfall showerhead, free toiletries, hair dryer
Library

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 Yen Thai Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View | Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Queen Beds, City View

  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

La Storia Ruby Hotel

This smoke-free hotel features concierge services, dry cleaning and laundry facilities. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
La Storia Ruby Hotel offers 20 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at La Storia Ruby Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus dry cleaning service.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Hang Da Market and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at La Storia Ruby Hotel.

This Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one way)
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
La Storia Ruby Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Storia Ruby Hotel Hanoi
Storia Ruby Hotel
Storia Ruby Hanoi
Storia Ruby
La Storia Ruby Hotel Hotel
La Storia Ruby Hotel Hanoi
La Storia Ruby Hotel Hotel Hanoi

La Storia Ruby Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 291 out of 357 reviews
Rating 8 - Good. 55 out of 357 reviews
Rating 6 - Okay. 4 out of 357 reviews
Rating 4 - Poor. 2 out of 357 reviews
Rating 2 - Terrible. 5 out of 357 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes vrry good special customer service, clean location, local people very nice
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the old quarter, quiet, large room for a family
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean twin room. Located in a sweet spot of the old town, close tonthe lake, and off a smaller street so minimal street noise. Staff were super friendly and helpful. Alas, we arrived just as the coronavirus was leading to showdowns so we had to leave s day early to get out if the country. Would definitely stay there again.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great hotel, truly amazing
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gần trung tâm, tuy nhiên oto khó đi vào được. Cần báo trước đối với phòng nếu phải đi thang bộ lên.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk was very helpful, location right in the heart of the city with everything in close walking distance. Breakfast was very tasty but the hotel staff forgot some of our order a couple times. Unfortunately our first room had bed bugs, once I brought it to the attention of the hotel staff they changed my room and refunded my first nights stay.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハノイの街を安全に満喫できるホテル

とても清潔で過ごしやすいホテルだった。新しい建物ではないが、清掃が行き届いている。朝食も美味しく、卵料理や麺料理をオーダーできる。スタッフ全員が真摯で、困ったら気軽に相談できる。界隈のことを何でも知っているので、下手なツーリストビューローに行くよりも、スタッフに聞くのが一番。送迎車の手配やマッサージ店の予約、信頼できる店舗（わたしは安心して食べられる乾物屋さんを聞いた）など、お世話になった。 　さらにロケーションの良さは最高で、ガイドブック掲載の有名店（ブンチャー・ダック・キム、トランクィル・コーヒー etc...) が徒歩1分圏内、観光名所も近い。 　職人街と食料品街の交差地域なので、人びとが穏やかで、真夜中でも安心して歩ける。（地元の人びとの生活圏なので、悪意ある人が少ないように見える。） 　部屋にはスナック、ドリンクが置かれているが、有料・無料の線引がわかりにくいので、いちばんはじめにフロントに聞くと良い。
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하노이에서 느낀 최상의 친절함

매니저, 스태프 분들이 엄청나게 친절하셨습니다 주변 시설이나 식당, 관광지 등에 대해서도 자세히 설명 해 주셨고 여행 시에 사용하면 좋을 어플 등 유용한 정보를 많이 알려주셔서 좋았습니다. 근처에 식당과 카페 등 늦게까지도 운영하는 곳이 많아서 위치도 괜찮고 방도 아주 깔끔해요 조식은 스크램블 에그가 맛있고 1kg 당 3달러에 런드리 서비스를 제공 해 주는데 세탁부터 건조까지 완벽하게 되어서 옵니다 아쉬운 점은 방음이 조금 좋지 않은데 숙소에 느낀 만족도가 워낙 커서 그다지 거슬리진 않았어요. 만약 하노이 숙소를 문의하는 지인이 있다면 이곳을 추천해주고 싶네요
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil très chaleureux

Bien placé dans le vieux quartier pour les visites de ou au départ de Hanoï.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy the receptionist is wonderful, and accommodated every question, booking, grab a bike, and was amicable to change. Jack the manager is full of information. The staff are a gem and very very good at helping their guests. Breakfast was good, the area is the best in town. In the heart of the old quarters and yet in a little alley, so quiet and super central. In the morning, the locals sell their meat and fruit and veg literally 30 seconds away. Fabulous!!!! The room is spacious, the water pressure excellent and hot water, too. Toilets flush very well, too. Super happy here.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bon choix

Proche du centre, très bon accueil. Le drap était sale en arrivant mais a été changé de suite. Chambre confortable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!!!!

Great hotel. Great location had everything I needed right on the doorstep! The room was perfect staff were amazing would deffo stay here again in a heartbeat! One of the best places I’ve stayed in by far so far in Vietnam
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the property on a local lane. Easy strolling distance to Huan Kiem Lake.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

JUNGUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
철길마을이나 호안끼엠 도보 이동 시 아주 편리했으며 주변에 편의점이 많아 좋았습니다. 호텔 정문 앞이 시장인데 시끄럽진 않았으며 이정도면 방음도 괜찮았습니다. 청결 상태 좋았으며 조식을 조금 서두른다면 아주 맛있는 쌀국수를 먹을 수 있습니다. 무엇보다 직원들이 친절했으며 돌아올때 샤워를 하고 공항으로 개운하게 이동했습니다. 호텔 예약 시 픽업드랍 서비스 이용했는데 편하게 잘 왔습니다. 전체적으로 만족하며 평소 여행에 호텔이 중요하다면 롯데호텔쪽이 좋을거 같고 먹을것과 주변 볼거리가 중요하다며 이 호텔 추천합니다.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sentral, charming and quiet. They provide great service
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and Service

Great location, very clean and affordable. The staff is very friendly and efficient.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! They were very kind and accommodating and really sought to make sure we were comfortable for our stay. The hotel is located in a very busy area of the city, but is tucked away so you don't hear the city noise.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
일단 직원들이 너무너무 친절해서 너무 좋았어요! 계획없이 갔었는데, 하룽베이 당일 투어도 저렴한 가격으로 다녀올 수 있도록 예약해주시고 일단 호텔 앞 식당에서 밥먹으면 호텔할인 12%로 해주는데 치킨으로 된 음식이 (우린 치킨 탕수육이라부름) 너무 맛있었어욬ㅋㅋㅋㅋ처음에 저 음식이랑 소고기 뭐 시켰는데 소고기 먹고 이비바 ㅣ 려어서 치키인도 벼얼루 였는데 치키닌 하루우우우 지나가아니까 생가가가ㅏㅏ악 나더라구요오오어 그리고 마사지도 예약 해주는데 그 마사지 샘 호텔이 예약해주면 10% 할인되고 마사지 끝난 후에 주는 요거트도 너무 맛있어요 라호텔 덕분에 좋은 가게들도 알게되고 너무 젛아요!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the welcome to the recommendations to the breakfast, even upgraded my room automatically as it became available. Hotel is in a great location, only a few minutes from the lake.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들 서비스 완전 좋고, 조식도 메뉴판 보고 주문하면 만들어주니까 띠뜻하게 먹을 수 있어서 너무너무 좋았어요!!!!!!!! 특히 마사지 예약, 바로 앞 식당은 호텔 이름 얘기하면 할인이 계속 되더라구여! 마사지, 식당 직원들이 '호텔!' 이러면서 먼저 깍아준다고 하더라구여 ㅠㅠ 너뮤 좋았음! 야악간의 이불, 바아앙에서 습하ㅏㅏ암이 없지 않아 잇지만 더우우운 나라여서 가아아아만 하고 가야하알듯 싶음요! 따뜻한 물도 계속 나오고ㅠㅠ 더운 나라라고 더운물 나오는게 좋은 줄 몰랐음(지금 다낭인데 찬물나오는중ㄷ이라 하노이 여기 호텔 너무 그립...ㅠㅠ본인은 뜨거운물에 샤워하는 스타일이라 더 그리리움..) 처어어어어음에는 '여기 바아아앙도 사지짖인에서 크게ㅔ보여ㅕㅆ는데 사진보오오오다 자아악서 실ㅇ이이일망 해ㅐ에에엤지마안 다르은 호오오오오어어ㅓㅗ테ㅔㅔㅔ엘 와보오오니 여기기기이 조흔 고옷 이라고오오오오 느껴징이이이이이이이임
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good location. There are many restaurants and shops. It's located near the attraction places. It was a little difficult to find a hotel. Hotel provided us some useful information at first. Breakfast was very nice.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at La Storia Ruby were fantastic. So welcoming, friendly and helpful. The hotel is located on a quiet, car-free lane right at the heart of the city; perfect for exploring Hanoi. Lovely big room, well-appointed and presented. Breakfast was excellent - the best chicken noodle soup I had in a three week trip around Vietnam! From here we moved on to a supposedly superior hotel, booked as part of our tour, but La Storia was by far our preferred choice. I fully recommend La Storia Ruby.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is in the heart of the better part of the Old Quarter. The service and friendliness of the staff is exemplary. If you’ve never been to Hanoi before you couldn’t make a better choice and if you have it’s like returning to meet old friends. At the price it’s the best that’s on offer with the staff the real stars of the show. Highly recommend and then some.
Stayed 8 nights in Dec 2019
Verified

10/10 Excellent

laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff, great location!

Kind and helpful staff. Great location in the old quarter but not noisy and crazy. Good breakfast with diverse options including western style eats. Highly recommend this hotel.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
방이 아주 깨끗하지는 않았습니다. 위치 및 조식은 좋았어요
Stayed 3 nights in Dec 2019