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Aparthotel

Lancaster Hanoi Service Apartment

4.5 star property

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Photo gallery for Lancaster Hanoi Service Apartment

Manicures and pedicures
Standard Studio | Living area | 40-inch LCD TV with cable channels, TV
Exterior
Indoor pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
20 Nui Truc Street, Giang Vo Ward, Ba Dinh District, Hanoi, 10000
  • Place, Van Phuc Diplomatic Corps
    ‪3 min walk‬
  • Place, Lotte Center Hanoi
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | In-room safe, individually decorated, individually furnished, desk

Standard Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Standard Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, City View

40-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Standard Apartment, 3 Bedrooms

  • Lake view
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Lancaster Hanoi Service Apartment

This aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and dry cleaning are on-site. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and free tea bags/instant coffee.
Lancaster Hanoi Service Apartment offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Lancaster Hanoi Service Apartment, you're just a quick walk from Van Phuc Diplomatic Corps. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This luxury aparthotel has 27 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washing machine and an LCD TV
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Ho Chi Minh Mausoleum and a few minutes from St. Joseph's Cathedral of Hanoi
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Lancaster Hanoi Service Apartment offers its guests an indoor pool, a sauna, and a fitness centre. The luxury Lancaster Hanoi Service Apartment also features a library, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Lancaster Hanoi Service Apartment has a restaurant on site.

Property amenities

Pool/Spa

  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Tea bags/instant coffee

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 188,000 for adults and VND 188,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch LCD TV with cable channels
  • Library

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 188000 for adults and from VND 188000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Lancaster Hanoi Service Hanoi
Lancaster Hanoi Service Apartment Hanoi
Lancaster Hanoi Service Apartment Aparthotel
Lancaster Hanoi Service Apartment Aparthotel Hanoi

Lancaster Hanoi Service Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay for long term! Would recommend
Stayed 14 nights in Nov 2025

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities
Safe, clean, easy access and good location for Grab pick up and drop offs. Staff are very attentive and looked after us well.
Stayed 6 nights in Sep 2025

8/10 Good

Mushegh

Liked: Cleanliness, property conditions & facilities
The staff was great, very flexible, kind.
Stayed 1 night in Sep 2025

6/10 Okay

Luciano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The apartment was massive and comfortable but the building facilities like the pool are below average. Location is ok but hard to walk around and limited for a tourist.
Stayed 4 nights in Aug 2025

10/10 Excellent

LIBERTY

Travelled with family
Liked: Cleanliness, room comfort

Vey good

The places is nice and spacious and clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Danielle

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Stayed at the Lancaster for 4 nights. There was construction outside which was made it very noisy, the power cut and there was no communication until we contacted reception. The water was also leaking out from the shower. Although, overall it is a very spacious hotel with A LOT of cupboards and amenities.
Stayed 5 nights in Dec 2024

8/10 Good

Nik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Comfort and value for money

Lancaster is value for money for business travellers. The right price with plenty of apartment space. The location is also perfect with a very lively street right in front. I had no issues except for a weird smell in the corridor of the room lobby.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean places. Staff are very helpful
Stayed 3 nights in Jul 2019

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très spacieux, accès gratuit à une piscine incroyable. Quartier très vivant avec beaucoup de restaurant à proximité. Propre mais certains aspects mérite un rafraîchissement.
Stayed 4 nights in Oct 2025

6/10 Okay

Karina

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

YUNMI

Travelled with family
Liked: Cleanliness, room comfort
수영장이용때문에 방문하였음. 방문 하루전에 온수풀인지 확인하였고 체크인 후에 수영장 층수를 문의하는 전화통화에도 이용가능하다했음. 막상 수영장에 갔을 때에는 관리시간이라 아용하지못한다고하였음. 리셉션 확인하였다하니 이용하라하는데 너무 추웠고 온수는 나오지않는다고함. 실내 수영장임에도 너무 추웠고 수영장이용하러간 아이들은 울음이 터졌다. 어른도 견딜 수 없는 추위에 화가났다. 실망이다.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごせます。
Stayed 2 nights in Oct 2019

10/10 Excellent

Vin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
단체가 사용하기에 좋은 숙소 시내와도 가깝고 주변에 롯데리아 반미 쌀국수 가게들도 있고 로컬스러운 분위기가 여행의 기분을 한층 높여줍니다
Stayed 2 nights in Oct 2019

8/10 Good

jung hun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

서비스 좋음

일본 기업이 제공하는 서비스라 전반적으로 좋습니다. 수영장. 사우나도 좋습니다. 하지만 바퀴벌레가 가끔 나옵니다. 주의하세요
Stayed 1 night in Aug 2019