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Luxe Paradise Premium Hotel

4.0 star property

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Photo gallery for Luxe Paradise Premium Hotel

Reception hall
Front of property
Lobby
Property amenity
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
75 Pham Hong Thai, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Desk, soundproofing, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, Non Smoking, City View

Executive Twin Room, Non Smoking, City View | Desk, soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking, City View

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, Bathtub, City View

Executive Double Room, Bathtub, City View | Desk, soundproofing, free WiFi, bed sheets

Executive Double Room, Bathtub, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, City View

Premier Room, City View | Desk, soundproofing, free WiFi, bed sheets

Premier Room, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Lake View

Grand Suite, Lake View | Desk, soundproofing, free WiFi, bed sheets

Grand Suite, Lake View

  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, City View

Desk, soundproofing, free WiFi, bed sheets

Deluxe Double Room, Non Smoking, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Double Room, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suites Room, Bathtub, City View

  • Sleeps 2

Premier City View Room

  • Sleeps 2

View all photos for Deluxe Twin Room With City View-Non-Smoking

Desk, soundproofing, free WiFi, bed sheets

Deluxe Twin Room With City View-Non-Smoking

  • Sleeps 2

Executive Twin Room With City View-Non-Smoking

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Grand Suite With Lake View

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

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About this property

Luxe Paradise Premium Hotel

An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and concierge services.
Luxe Paradise Premium Hotel offers 50 accommodations with fireplaces and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Luxe Paradise Premium Hotel, you're just a quick walk from West Lake. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
Luxe Paradise Premium Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at Luxe Paradise Premium Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
Luxe Paradise Premium Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 250,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxe Paradise Premium Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 per person
  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Luxe Paradise Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Luxe Paradise Hotel Hanoi
Luxe Paradise Premium Hotel Hotel
Luxe Paradise Premium Hotel Hanoi
Luxe Paradise Premium Hotel Hotel Hanoi

Luxe Paradise Premium Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Very accomodating with request. Pool was a good relief after long days in sun. Walk to old quarter within reach
Stayed 3 nights in Sep 2025

4/10 Poor

Olli

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel a night before heading to the airport only, but many things were wrong. We booked for 2 adults and 1 child, and asked for an extra bed for the child which finally could not be provided because the room was too small. Also there were no 3 towels, and it wasn’t provided even if requested from the reception. There was a swimming pool, which looks great in the pictures but the water was so dirty that it was not possible to use, and the facilities of the pool were also left without maintenance. There was mold in the shower and our room was on an alley where some kind of machine started making a lot of noise from 4am. Breakfast was ok, and the hotel was not expensive, area close to the center, but I can’t rate this for more than 1 star based on the experience we had.
Stayed 2 nights in Aug 2025

2/10 Terrible

Vanesa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not very clean, towels did stink, there was mold in the shower, the water glass was dirty. The breakfast area was also dirty and the swimming pool was disgustingly dirty. There was no bar either in the swimming pool or the lobby as advertise. Room had only one tiny window looking to a wall. At the check-in they did want to charge me again with the roon even though I has already paid with expedia. They did not believe me even though I had the receipt, and I ended up having to show my credit card statement with the charge. I have booked and paid through expedia thousands of times and this is the first time this happens to me. In general I think the hotel feels like abandoned, not being taken care of.
Stayed 2 nights in Aug 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Very impressed
Stayed 6 nights in Aug 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. We first checked in room 207, to immediately realize it was not the ‘city view’ room that we booked on Expedia - both windows faced the walls of the house next door. The room was clearly not cleaned either - hair on the bathroom floor, musty air, molds and dusts everywhere we looked. Believing in second chances, we showed the hotel photos of how dirty room 207 was and asked them to switch us to a cleaner, city view room. We were asked to stay in 207 for the first night. And the hotel could only ‘upgrade’ us to room 607 at 2pm the day after as that room was booked at the time of our request. So we waited until 2pm the next day to move up to room 607. This time 607 had a city view. BUT HOLY SMOKE IT WAS AS DIRTY AS 207. How was it that we gave the hotel until 2pm to properly clean the room, only to see a stain on a pillow case, permanent stain on the bathroom floor, dusts and molds everywhere we look (again!). And to top it all off, a FRICKING pair of Birkenstock in the closet! The previous guest must have forgotten it there. But again, that just showed this hotel has no cleaning standard whatsoever. The manager, reception, and cleaning staffs have zero communication with each other. We canceled what supposed to be our 6-night stay and immediately asked for a refund. It took us hours coordinating communication among Expedia, reception staffs, and the hotel manager before reaching an agreement - a refund for the remaining 4 nights. Frankly, we were just exhausted.
Dusty air vent
Permanent stains on the bathroom floor room 607
Mold in room 207
Mold in room 607
Stayed 6 nights in Jul 2025

6/10 Okay

Malgorzata

Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel. We enjoyed it so much we stayed an extra night. The pools are great and the staff are very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Steve, Seoul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. So clean & upscale.
Stayed 2 nights in May 2025

8/10 Good

Lubova

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good location.
Stayed 3 nights in Apr 2025

6/10 Okay

Judy lau

Stayed 5 nights in Apr 2025

10/10 Excellent

Detlef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best staying, because, clean comfortable with very good facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful. For what we paid it exceeded our expectations. The pool was dirty but it was not really pool season (March)
Stayed 4 nights in Mar 2025

8/10 Good

Manoj

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Thi Hong Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Silviu, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. They need to work a little bit on the customer service but overall a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with great amenities. The rooms are huge and have very comfortable beds. The rooftop pool is amazing
Stayed 1 night in Oct 2024

8/10 Good

Dien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Marte-Helen

Stayed 10 nights in Sep 2025

8/10 Good

Asami

部屋の中に小さなアリが侵入していたのが気になった。洗面の排水が良くなく、シンクに水が溜まってしまった。 スタッフは親切で、両替にも応じてくれて助かった。
Stayed 2 nights in Aug 2025

8/10 Good

Enrico

Travelled with family
Gut gelegenes Hotel. Sauberkeit in den Zimmern ließ leider zu wünschen übrig. Pool gesperrt. Aufzüge brauchen lange. Frühstück sehr gut.
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

maxime

Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel, Ratingen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer mit super Lage
Stayed 17 nights in May 2025