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Mercy Hotel

2.5 star property

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Photo gallery for Mercy Hotel

A hotel room with a bed, a desk with a computer, a lamp, and a painting on the wall.
A reception desk with a wooden panel backdrop and a large 'Mercy Hotel' sign.
An elevator with a marble wall and a digital display.
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror above the sink.
A multi-story building with a sign reading 'Mercy Hotel.'

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
  • Place, Vincom Center
    ‪6 min drive‬
  • Place, Hai Ba Trung Temple
    ‪6 min drive‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪11 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, bedside table, a desk with chairs, and a standing fan.

Standard Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panoramic Double Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a lamp, and a painting on the wall.

Panoramic Double Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Twin Room

A hotel room with two beds, a desk with a kettle, a TV, and a view of the outdoors through large windows.

Panoramic Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Deluxe Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a desk, a fan, a lamp, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a television, and curtains.

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room with City View

A hotel room with a bed, a desk, a television, and a painting on the wall.

Queen Room with City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mercy Hotel

A fitness centre, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a TV in a common area and a reception hall. Housekeeping is available on request.
Mercy Hotel offers 85 air-conditioned accommodations with minibars (stocked with some free items) and complimentary slippers. 24-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
With your stay at Mercy Hotel, you'll be connected to a shopping centre and close to Hanoi Opera House. Features include free WiFi in public areas and free valet parking, plus a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Amenities include laundry facilities, a lift and a communal living room
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hanoi Opera House and a few minutes from Ngoc Son Temple
As a guest of Mercy Hotel, you'll find a fitness centre, laundry facilities, and a communal living room. Public spaces have free WiFi. Valet parking is free.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi

Mercy Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

8/10 Good

Merrill

Stayed 15 nights in Dec 2025