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Carillon Boutique Hotel

3.0 star property

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Photo gallery for Carillon Boutique Hotel

A multi-story hotel with balconies, a sign for 'Carillon', and parked scooters.
A restaurant with a spiral staircase, marble flooring, and large windows offering a city view.
A room with a view of a courtyard, a desk with a laptop, a vase with flowers, and a framed picture on the wall.
A reception area with a receptionist, a reception desk labeled "Carillon Reception," a blue sofa, patterned floor tiles, and a staircase in the background.
A hotel room with a large bed, a desk with a mirror, a television on the wall, and a patterned floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Hang Dong street, 35, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double Room

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Junior Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

A modern hotel room with a large bed, a bedside table with a vase, and a patterned floor.

Executive Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

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About this property

Carillon Boutique Hotel

Along with a 24-hour front desk, this hotel has free breakfast and free Wi-Fi in public areas.
Carillon Boutique Hotel offers 50 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Carillon Boutique Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Carillon Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109069754

Property is also known as

Mina Carillon Hotel
Carillon Boutique Hotel Hotel
Carillon Boutique Hotel Hanoi
Carillon Boutique Hotel Hotel Hanoi

Carillon Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 41 reviews
Rating 8 - Good. 6 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vebjørn

Liked: Cleanliness, staff & service, amenities
Very nice and welcoming staff. Room was just as in the pictures. Great location as well. Highly recommend if you are visiting Hanoi.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very friendly and helful staff, highly recommended.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great amenities
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be in Hanoi! Since arrival all staff make the stay very enjoyable with a friendly and helpful attitude. Once to recommend.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love staying
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent They helped us to arrange trips and really anything that we needed help with Friendly and kind
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Vile was amazing and great stay and location overall
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great place too stay. Staff was extremely friendly and helpful with any questions I had. Would recommend this hotel to anyone. Hope to go back to Hanoi soon and will definitely stay there again
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Hospitality was very friendly! Great information on local activities.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. We love our staying at Carillon hotel very much. Clean room, good breakfast, helpful and friendly staffs. Ruby booked us amazing trips to Halong, Sapa and Ninh Bình - good value for money. Definitely recommend this hotel
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! We also enjoyed the breakfast selection. This was an incredible package for the price.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Great location. Friendly, helpful staff.
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfy and clean the room. The staffs were very friendly and helpful
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience from booking our airport transport, checking in late night and checking out. We were greeted by Jerry who offered us iced tea and iconic Hanoi beer upon arrival. The room has all you need, comfy bed and very cool AC. All the staff were lovely and breakfast had great options. Easy walk from everything and one step away from iconic food spots.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Wonderful stay. Staff are welcoming. They even packed breakfast set for our early flight when we left at 4am
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Annemieke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and nice stay at Carillon hotel as our base

We had a great stay at Carillon Boutique Hotel. Very good location, nice rooms, comfy bed and good shower. Breakfast on the top floor was also nice. Alicianne was very kind and helpful - overall we stayed 3 nights with trips in between and would come back each time and they would keep the luggage for us which was very convenient. Overall I can highly recommend.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two very good nights

We stayed here for two nights. Very kind and welcoming staff, took our bags, gave us water and his whatsapp contact to help our travel with tips and tours. And the room was clean and had everything we needed. And the breakfast was very good.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay!

I stayed at Carillon for 3 nights and I’m so glad I did! The staff was very friendly and helpful and the hotel and room were clean, beautiful, and appointed like a luxury hotel. Breakfast is included and was fantastic, with local dishes and some international favorites. This is a great find!
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent service and very convenient location. Receptionist Maria and all the staff are so friendly and sweet. Maria even upgraded our room! We would totally stay at Carillon Boutique Hotel again! With love from Hong Kong:)
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Mai-Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd love to have hangers in the bathroom for convenience.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Christian Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Choney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was splendid except the size of the room which was a bit cramped
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

hannah

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The employees at the hotel were lovely, but the rooms are too small (no space for luggage), the bathroom only has a thin curtain so isn't very private, and the rooms are incredibly noisy. From 6am each day you could hear the kitchen staff making breakfast, and from 7am building works (though not the hotels fault it would have been helpful to have been made aware of this before we arrived). In addition the design of the hotel meant that if someone in a room above/below you used the bathroom you could hear it. Location was relatively good in old quarter, but unfortunately lack of sleep pulls down the score significantly as by the 3rd night of staying here we were exhausted.
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフさんもとても親切で居心地のいいホテルでした。 また旧市街地の中心にありとても便利な場所でした。
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Edvaldo

Liked: Cleanliness, staff & service
Quarto, comodidades, espaço interno, cabides para as roupas e toalhas
Stayed 3 nights in Dec 2025