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S Central Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for S Central Hotel & Spa

Front of property
Body treatments, body wraps, body scrubs, facials
Daily buffet breakfast for a fee
Minibar, desk, blackout curtains, soundproofing
Body treatments, body wraps, body scrubs, facials

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
No.18, Tho Xuong Lane, Hoan Kiem, Hanoi
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Room, City View

Honeymoon Room, City View | Minibar, desk, blackout curtains, soundproofing

Honeymoon Room, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Minibar, desk, blackout curtains, soundproofing

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Triple Room, Balcony

Minibar, desk, blackout curtains, soundproofing

Luxury Triple Room, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony, City View

Minibar, desk, blackout curtains, soundproofing

Family Room, Balcony, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View | Minibar, desk, blackout curtains, soundproofing

Family Suite, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

S Central Hotel & Spa

Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a business centre are on-site.
S Central Hotel & Spa offers 22 air-conditioned accommodations with minibars and complimentary bottles of water. 23-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
During your stay at S Central Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly S Central Hotel & Spa.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in international cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 235,000 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 60,000 for adults and VND 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Motorcycle parking is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 60000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 846000 per vehicle (return)
  • Nearby parking fee: VND 235000 per night (328 ft away)
  • Rollaway bed fee: VND 250000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
S Central Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

S Central Hotel Hanoi
S Central Hanoi
S Central Hotel
S Central Hotel & Spa Hotel
S Central Hotel & Spa Hanoi
S Central Hotel & Spa Hotel Hanoi

S Central Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 79 reviews
Rating 8 - Good. 18 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed, good breakfast , 10/10
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, staff treat me as if I’m their family. Central location, easy to reach to many good restaurants
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, many good restaurants around the hotel. Staff is excellent ! Special thanks to Harry and Brian for arranging my trip.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent ! Helpful staff, big room
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
V
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great small hotel

Loved it here, staff really cares, they do a great job and if you’re in Hanoi, around St Joseph’s Cathedral is the best place to be IMO.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in the Old Quarter

Great staff and service.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent quality

excellent hotel. staff are amazing. great location. clean and comfortable
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are the best. They arranged everything for me, especially Brian. He arranged Ha Long Bay and Ninh Binh tour with cheap price for me. Big thanks !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pål Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt spot i Hanoi

Perfekt stay. Thanks to Kimmie, friendly and kindly:)
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Keyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is close to everything. We took a grab taxi from the Cathedral everyday and it was a 1 min walk. 12 minutes to the lake. Shopping and food around the corner. Perfect location.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They spoke english and helped arrange transportation to and from the airport for us. They were able to help book us a tour for Ha Long Bay. They gave us welcoming drinks and snacks as we waited for our room and then helped bring up our luggages to the room.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

The hotel has a great location, a little withdrawn from some of the very busy Hanoi streets, but still right next to St. Joseph's Cathedral right next to the Hoan Kiem lake. The staff is very friendly and helpful with booking trips and giving advise. The restaurant for breakfast is quite small, so make sure to get there early in the morning for a good seat.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. Located in the center of Hanoi oldquarter . The big and very comfortable room with great Balcony and Window. The best Buffet breakfast during all my Trip in Vietnam. Staff was wonderful , very friendly and helpful. Especially Mr Harry helped us all the best information about travelling around Vietnam. He orgarnised for us the best trip to Ha Long Bay 2 days 1 night, Ninh Binh, Sapa and sleeping train to the South. Highly recommend and we will be back for the next trip to Hanoi.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
The room is big and has a lot space to walk around. The room was very nice and clean. There was a balcony and cross street is St. Joseph's Cathedral, and it's very beautiful Church. We lived in down town Hanoi. It is very convenient. There were a lot of restaurant and coffee shop.
Stayed 8 nights in Mar 2023
Verified

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used this hotel for 4 hours stay. It was very easy to arrange the time. I could leave my luggage and walk around before check in time as well. If you need some rest or take a shower before getting on a sleepover train, I would definitely recommend.
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel at the very last minute in the Old Quarters. The hotel staff were very accommodating and professional. The location is very convenient but please be aware that cars/vans won’t be able to drop you off in front of the hotel due to a small alley. The room is tight but enough for a family of 5. The bathroom is very small and the shower was missing a glass screen so every time you showered the entire bathroom will be wet. The breakfast that came with the room has a wide variety of food and it was pretty good. Overall the hotel is good for a quick night stay for its convenience.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of staff training but location was ok

I am writing to express my disappointment with our recent stay at your hotel. Unfortunately, the experience was far from satisfactory. Upon our arrival, we were met with unwelcoming and rude behavior from the front desk staff, which set a negative tone for our visit. Regrettably, this continued at the end of our stay when your manager, Harry, also treated us discourteously. What was meant to be a relaxing and enjoyable family vacation to Hanoi ended up being memorable for the wrong reasons due to the lack of professionalism and hospitality shown by your team. I hope you will take this feedback seriously and address these concerns to improve future guest experiences. Hope they can invest in training their staff with hospitality and guest management. So they can make guests more comfortable. Street is not accessible by car so be prepared for that. If you booked tours you would have to walk to a nearby street that is accessible with cars
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Roque

Liked: Staff & service
Gran desayuno
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt

Hade två fantastiska dagar i Hanoi. Servicen på hotellet var otroligt bra. Kan varmt rekommendera detta hotel om man ska besöka Vietnam.
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Mamoru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションとしても周りに特に美味しいレストランも無く、便利が悪かったです。
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service
The location is very good, easily accessible with many restaurants and convenient stores nearby.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very good service from the hotel crew from the moment we first arrived till we checked out. They were very attentive and helpful. Especially Lisa, in the reception, which was very patient, intelligent and had a very good English so she could and help us connect some very good activities in the area.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

WON SOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near church, Kind, Clean and Comfortable.

This hotel is consist of two building, 6 floor, across the way. The One hotel have elevator, The other have no elevator. But the other service is very excellent.
Stayed 1 night in Sep 2019