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Aparthotel

Somerset Grand Hanoi

4.5 star property

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Photo gallery for Somerset Grand Hanoi

Daily buffet breakfast (VND 311850 per person)
Executive Room, 2 Bedrooms | Living area | LCD TV, DVD player
Garden
Lobby sitting area
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View in a map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoa Lo Prison Museum
    ‪1 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Two Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Executive Room

  • Sleeps 4

View all photos for One Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

One Bedroom Executive Room

  • Sleeps 2

View all photos for Three Bedroom Executive Room

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Executive Room

  • Sleeps 6

View all photos for Three Bedroom Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Three Bedroom Deluxe Room

  • Sleeps 6

View all photos for Two Bedroom Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Deluxe Room

  • Sleeps 4

View all photos for Two Bedroom Premier Room

1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Premier Room

  • Sleeps 4

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Premier Twin Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for One Bedroom Premier Twin

1 bedroom, in-room safe, desk, blackout curtains

One Bedroom Premier Twin

  • Sleeps 2

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About this property

Somerset Grand Hanoi

3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Somerset Grand Hanoi. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1997, this luxury aparthotel has 185 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the room service and the helpful staff
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, a hot tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: VND 311,850 for adults and VND 155,925 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 850,500 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Pickleball
  • Shopping centre
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 850500 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 311850 for adults and from VND 155925 for children
  • Airport shuttle fee: VND 2154600 per vehicle (return, maximum occupancy 5)
  • Airport shuttle fee per child: VND 2154600 (return), (up to 10 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 850500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1085 reviews
Rating 8 - Good. 361 out of 1085 reviews
Rating 6 - Okay. 61 out of 1085 reviews
Rating 4 - Poor. 22 out of 1085 reviews
Rating 2 - Terrible. 7 out of 1085 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Staly

Travelled with family
Liked: Cleanliness, amenities
The staff was great and responsive, with great communication and timely service. The room itself was very large and spacious and good enough for our large group. The room definitely showed a bit of wear and tear, but nothing bad for the price. Our bidet didn't work immediately but once we told the desk, they fixed it very quickly. Location was convenient for calling Grab to most of the more bustling locations, like the Old Quarter. Building has a large convenience store and coffee shop on the ground floor that was pretty convenient.
Stayed 3 nights in Jan 2026

6/10 Okay

Cheng Gang

Stayed 1 night in Dec 2025

10/10 Excellent

Mellani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay in Somerset. The hotel is clean and spotless. Very accomodating staff. Gave excellent recommendations when we asked for good restaurants nearby.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Cant fault the location, close to Old Quarter but far enough away from the noise. Also in the building were a coffee shop and a small supermarket. We liked the reception area and the slip lane to the drop off area meaning you could easy get in and out of a Grab/taxi without fighting the traffic. Room was spacious but a little tired especially the carpet which was old/stained. We liked the barrel of drinking water provided, so much better than individual bottles. Do try the restaurant and bar on level 4, excellent service and food We would stay again
Stayed 9 nights in Nov 2025

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place and good facilities. The cleaning staff were amazing even doing our dishes
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
large comfortable rooms, spearate bedroom, big work table Internet poor kept dropping out Room 2209 had to go to the residents lounge to get decent signal
Stayed 4 nights in Sep 2025

10/10 Excellent

KHOA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was spacious and has all the amenities we need especially the sauna n swimming pool. Will stay here again on our next visit to Hanoi
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Stayed 3 nights in Jul 2025

8/10 Good

Lieu, San Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2025

8/10 Good

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property many times and liked it very much. This last time had a near disaster event. There was very gusty wind in the pool area that blew the apparently very light aluminum chairs all over the area as people tried to get out of the pool area. One chair hit me that caused a big cut in the back of my heel. I had to buy a pair of slippers to travel home. I didn’t know if anyone else was hurt. My recommendations to the hotel management are 1) better trained staff to maintain safe conditions in the pool including the power to ask guests to get out of the pool area when the conditions are not safe and 2) replace these light aluminum chairs with heavier steel chairs to prevent them from flying in gusty wind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great location!

Great location in the Old Quarter, easy walking distance to most attractions or close enough to order a Grab if needed. Excellent facilities/space for a family stay, only negative was the smell of sewage from time to time throughout the day that would come from the bathrooms.
Stayed 7 nights in Jul 2025

10/10 Excellent

Johnathon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, hospitable Hotel from the get-go. When we arrived, late, frazzled from a delayed flight we were met with a host that provided calm and a warm welcome that we really needed. The following day we soaked up Hanoi and Somerset couldn't be better located. Amazing food stalls, world class coffee and historic sites all within walking distance. A big recommend from all our family, Somerset Hotel was a big reason why we fell in love with Hanoi City, we can't wait to come back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Stacey, MAILORS FLAT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay & to be staying on 'hotel Hilton' grounds was a surprise. The facilities are great, and we njoyed playing pool, swimming & the breakfast were alwaysfresh and plentyful. We celebrated our 20year anniversary and received a lovely bottle of wine and a beautiful card. Thanks to the staff for making us feel so welcome.
Stayed 3 nights in Jul 2025

10/10 Excellent

kyungwon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Lovely team. Good facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Trung

Stayed 1 night in Jun 2025

6/10 Okay

LYNA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
Stayed 2 nights in Jun 2025

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
Front desk, door man are super
Stayed 4 nights in Jun 2025

10/10 Excellent

Choon beng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

8/10 Good

Tau Chuin

Travelled with family
Liked: Cleanliness, room comfort

Simple and comfortable

Great location and wonderful for large groups.
Stayed 2 nights in Jan 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, amenities
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
Stayed 3 nights in Apr 2025