6/10 Okay
Verified traveller
2 Mar 2025
Liked: Staff & service
Disliked: Cleanliness
Great location and personnel, but needs cleaning
I usually don’t like writing negative reviews, but I hope this one will be helpful for people considering booking this hotel.
Pros:
Great location, very central, next to all the key sights and within walking distance of pretty much everything. All the famous cafes and restaurants are nearby, and I couldn’t recommend this place more.
The staff is very friendly and helpful. All the people at the reception were exceptionally nice. They also offer good currency exchange rates, making it easy to exchange money. Although the location is central, the rooms are pretty quiet, and we didn’t hear much noise from the outside.
Cons: The room we got was in desperate need of maintenance and cleaning. Pretty much everything was either dirty, broken, or both. The toilet seat and shower head were broken and needed replacing. All upholstery was stained. The room had lots of dust in many places, including corners and the ceiling, clearly indicating poor cleaning standards. The toilet seat had yellow stains, suggesting it was not properly cleaned and is very old. The bedding was damp, and the towels didn’t look like they had been washed well. Some people might argue about what to expect from a 3-star hotel, and I don’t have high expectations, but this comes down to basic hygiene and requires attention.
Verified traveller
Stayed 2 nights in Feb 2025