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Super Candle Hotel

4.0 star property
VIP Access

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Photo gallery for Super Candle Hotel

Front of property
Daily buffet breakfast for a fee
Indoor pool
Garden
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Place, Van Phuc Diplomatic Corps
    ‪3 min walk‬
  • Place, Lotte Center Hanoi
    ‪10 min walk‬
  • Place, West Lake
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 37-inch LCD TV with cable channels, TV, computer monitors

One Bedroom Apartment

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | View from room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Twin Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for President Suite Room

President Suite Room | Premium bedding, memory-foam beds, minibar, in-room safe

President Suite Room

  • City view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Apartment One Bedroom

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | View from room

Family Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Front of property
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4.8 out of 5, Exceptional, 694 reviews
The price is CHF 56
includes taxes & fees
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About this property

Super Candle Hotel

This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Super Candle Hotel offers 72 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Super Candle Hotel. During your stay, you're just a quick walk from Van Phuc Diplomatic Corps. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Full Moon International
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Hoan Kiem Lake and a few minutes from West Lake
  • Airport shuttle service available for a fee
As a guest of Super Candle Hotel, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Super Candle Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Full Moon International – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Tropical Oasis – Overlooking the garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full Moon International
  • Tropical Oasis

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 21 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Super Candle Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Super Candle Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 289 out of 575 reviews
Rating 8 - Good. 215 out of 575 reviews
Rating 6 - Okay. 47 out of 575 reviews
Rating 4 - Poor. 16 out of 575 reviews
Rating 2 - Terrible. 8 out of 575 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RYOICHI

Liked: Cleanliness, amenities, property conditions & facilities
My favorite point is the room. It's very clean. I was able to relax. I hope I can book your hotel again in the furture.
Stayed 1 night in Dec 2025
Verified

8/10 Good

HYUN KIL

Liked: Cleanliness, amenities
The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Niamh

Liked: Staff & service
Very dated hotel. Not worth the price
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mahesh

Liked: Cleanliness, amenities
Well kept room however, was dated and a bit old. Needs some TLC. Good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ishii

Liked: Cleanliness, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

LEMAITRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was a wonderful stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Parthiv

Liked: Cleanliness, amenities, property conditions & facilities
Good size apartment. Neat and clean. One of the bathroom had a smell
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure. Very friendly and helpful reception and restaurant staff. Good job, everybody
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aidan C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Japanese food nearby.... We actually became locals and would go everyday for lunch or dinner. The hotel itself is unforgettable expierence from reasonably priced massages to great atmosphere, the staff is also amazing at speaking English I can not wait Togo back
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kwan Cheung

Liked: Cleanliness, staff & service, amenities
Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service. The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

To-Nhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Mar 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natalya Tali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, good amenities. It’s not in the best neighborhood. Have to take taxi everywhere.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city stay!

This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Ki Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom hot water supply for shower is not hot enough.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hirotaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that the convenience store is open 24 hours.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Precilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Comfortable stay. Rooms large and spacious and staff very courteous. Very nice experience overall.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

TAKUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was a late night check in,they handled it politely. Thank you very much.
Stayed 1 night in Jun 2025