See all properties

Urban Alley Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Urban Alley Hotel

Junior Double Room, City View | Minibar, in-room safe, desk, iron/ironing board
Lounge
Porch
32-inch LCD TV with cable channels, TV
Food court

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite With Window

Minibar, in-room safe, desk, iron/ironing board

Junior Suite With Window

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room, City View

Junior Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Junior Double Room, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Triple Room, City View

Premium Triple Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Triple Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room, City View

  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room, City View

Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Minibar, in-room safe, desk, iron/ironing board

Premium Quadruple Room

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Double Room, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hanoi Elite Hotel
Old Quarter
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 380 reviews
The price is CHF 18
includes taxes & fees
29 Jun - 30 Jun
Hanoi Elite Hotel

About this property

Urban Alley Hotel

A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Urban Alley Hotel offers 20 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Urban Alley Hotel, you're just a quick walk from Train Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Train Street and 13 minutes on foot from Hoan Kiem Lake
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Urban Alley Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Urban Alley Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Alley Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Urban Alley Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 250 reviews
Rating 8 - Good. 88 out of 250 reviews
Rating 6 - Okay. 23 out of 250 reviews
Rating 4 - Poor. 7 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Loi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Tsuyoahi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
お値段相応ということであれば設備のコンディションは相対評価で星３つと云う事かもしれませんが、お湯のでがさみしいとか１月だからなのＡＣが働かない様になっているなど絶対評価としては星２つとせざるを得ないと思います。
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

SHYU

Liked: Staff & service
Disliked: Cleanliness, amenities
シャワーが冷たいのしか出なく 、季節によっては寒い。　　　　　　　　空港までGrabを呼ぶつもりだったが、ホテル経由でＧrabより安くいけた。
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良かった。

ホテルマンの対応が素晴らしかったです。 また来た際に、利用したいと思います。
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

SIHUN

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
서비스, 친절함 완벽하지만 침구류 등 청결이 좀 부족합니다
Verified

8/10 Good

SIHUN

Liked: Staff & service, amenities
Disliked: Cleanliness
서비스 친절도 완벽하긴한데 위생이 좀 안좋습니다
Verified

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Quiet Centrally-Located Hotel

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay at

Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Sometimes there was a bad smell in the room. Everything else was good.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

sabuchan

Liked: Staff & service
Disliked: Cleanliness
お値段が安く、文句は言えませんが、滞在中には色々ありました。部屋の鍵が壊れたり、Wi-Fiがつながらず２日終わったり、シーツやタオルも綺麗とはいえませんでした。タオルはリクエストをして、やっと小さいタオル。もらいましたが、次の日には持っていかれたまま、くれませんでした。でも、スタッフの感じはいいので、しつこく、リクエストをしてみてもいいかもしれません。3人で宿泊をしたので、3人目のシャワーはぬるま湯から、水に変わるところでした。でも安くて、良いロケーションでした。
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
저렴한가격에 위치는 참으로 좋았습니다 다만 호텔 침구가 좀 오래된 느낌이 들어서 아쉬웠습니다. 조식도 괜찮고 서비스도 나름 만족합니다 일단 가성비는 쵝오
Stayed 10 nights in Nov 2019
Verified

4/10 Poor

Jean charles

Disliked: Cleanliness, property conditions & facilities

Disappointing

1st room was disgusting, room hàd not been cleaned for days. We had thé sensation that we had slept in somebôdy else bed. 2nd bedroom was better but this hotel is more suitable for bacpackers than any other people. Very limited breakfast. No water. Ana is good but should be stricter on tidiness. The hotel felt sticky everywhere disappointing option even though location was good. dirty batroom. Dirty balcony to be at a reasonable price does not mean to be a dirty place
Stayed 4 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーション良い場所です

旧市街地内にあり、ロケーションは良いです。 8Fの部屋でしたがバスタブもあり、ゆったりできました。 朝食はメニュー表から選ぶ形式です。 チェックアウト時にスタッフからキャンディーをいただきました。
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Luca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
la camera che hanno dato a noi non era molto accogliente: il materasso terribilmente duro, ragnatele sul soffitto, lavandino con rubinetto arrugginito, vetri della porta della doccia abbastanza sporchi... la colazione abbastanza deludente ma dipende dai gusti, ci sono a scelta una decina di piatti tra cui fried noodes, fried eggs, boiled eggs... nota positiva il caffè, che loro chiamano black coffee, ha un sapore particolare, nulla a che fare con il solito caffè che si trova in giro per il mondo. nota di merito ai ragazzi che lavorano in reception e sala che comunque sono sempre gentili e disponibili e alla posizione abbastanza strategica nel quartiere vecchio.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置在巷子內，安靜許多，房型又大間，值得推薦
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

재남

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요~

직원들이 친절합니다.. 늦게 다니는데 12시 넘어서 들어가도 자다 일어나서 반갑게 맞아주고 그럽니다 1층에 묵었는데 수압도 좋고 청소도 잘해주고 에머니티도 나름 잘되어있습니다. 근처 주변 xofa cafe 걸어서 5분 기찻길도 5분정도 걸리고 하노이역 걸어서 10분 성요셉성당 걸어서 10분 호안끼엠 걸어서 10분 banh mi an 걸어서 6분정도 걸립니다 분보남보 걸어서 10분 정도 걸립니다 퍼짜쭈엔 걸어서 10분 딱적당한 거리에있습니다 강력추천 1월에 하노이 다시갈때 예약 할껍니다 아침에 주는 음식도 맛있어요
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

JinDoRi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
가격이 저렴하다 Cheap Price 위치가 좋다 Good Location 엘리베이터가 있다 Elevator
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and hotel

Amazing hotel and staff
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t fault it

Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Stayed 1 night in Aug 2019